4MATT Participation in ServiceNow Learning Labs
4MATT, partner Premier ServiceNow and recognized as the best ITX partner in Latin America, was invited to participate in the ServiceNow Learning Labs in the session “Unlock Value with CMDB Data Foundations”, which will take place on August 20th, from 9 am to 4 pm.
Thus, this invitation reinforces our recognition as experts in CMDB, the result of a solid history of high-impact deliveries, technical excellence and innovation in data management and services.
What is ServiceNow Learning Labs?
Anticipating the ServiceNow Summit 2025, the Learning Labs It is an immersive day of learning, with practical labs, workshops and debates on essential topics for digital transformation.
Additionally, the event explores strategic topics such as asset management, workflow optimization, the use of Artificial Intelligence, and productivity improvement.
Learning Labs Schedule
There will be five high-value workshops, namely:
-
Unlock Value with CMDB Data Fundamentals
-
Business Transformation with ServiceNow SPM
-
Productivity with Employee Service Delivery and Agent AI
-
AI-Powered Creation – From Agent to App with Creator Workflows
-
Workshop: Put AI to Work with Intelligent Agents
The 4MATT Lab: Unlock Value with CMDB Data Foundations
On August 20th, 4MATT will host the workshop “Unlock Value with CMDB Data Foundations.” The goal is to train professionals in creating a Robust and aligned CMDB to the Common Service Data Model (CSDM).
Workshop Content
During the lab, we will cover:
– Main data governance challenges in environments with low technical maturity;
-Good practices to increase the visibility of the IT area;
-Strategies to minimize risks and optimize operational efficiency;
-Positioning the CMDB as a pillar of digital transformation.
Furthermore, we will demonstrate how the ServiceNow AI Platform, integrated with structured data from CMDB and ITOM, can offer a unified and strategic vision for decision-making.
Benefits for Participants
By the end of the workshop, participants will understand how to:
- Resolve incidents faster;
- Lead changes with greater assertiveness;
- Obtain strategic insights from reliable data;
- Maximize the value of ServiceNow through the CMDB.
This way, it will be a unique opportunity to improve skills and generate real value for organizations.
Meet 4MATT at Summit 2025
4MATT will be present at two moments of the event:
-
August 20th – Learning Labs with the workshop “Unlock Value with CMDB Data Foundations”
-
August 21st – ServiceNow Summit 2025, Booth 13
This way, you can easily find us and talk to our experts to learn more about CMDB and ServiceNow solutions.
Want to know more?
Visit our website, learn about our case studies and discover how CMDB can boost your results.
Contact and see you at the Learning Labs!