What is a ServiceNow Premier Partner?
O ServiceNow Partner Program is a strategic ecosystem that connects organizations to specialized consultancies, with proven experience in digital transformation projects using the platform ServiceNow. Partners have access to exclusive tools, training and certifications that guarantee technical quality and adherence to global best practices.
Requirements to Become a ServiceNow Partner
To earn certification in the ServiceNow Partner Program, a company must meet strict criteria, including:
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Proven technical expertise in modules such as ITAM, ITOM, ITSM, CSM, Performance Analytics, among others;
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Team with certified professionals and accredited instructors by ServiceNow;
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Consistent history of successful deliveries;
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Adherence to governance guidelines from ServiceNow;
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Commitment with joint growth and continuous innovation.
ServiceNow Program Partnership Levels
The partner program is divided into categories, according to maturity, experience and delivery capacity:
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Registered – Initial entry into the ecosystem;
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Specialist – Focus on specific products;
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Premier – Delivery capacity in up to 4 domains of the platform (level achieved by 4MATT);
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Elite – Broad technical expertise and teams larger than 100 people.
Only 12% of ServiceNow partners worldwide reach the Premier level, reinforcing 4MATT's prominence in Brazil and Latin America.
Main ServiceNow partners in Brazil and their differentiators
In Brazil, ServiceNow has several partners that support the implementation and development of ServiceNow in companies. Here are the main ones:
5 Tips for Choosing the Best ServiceNow Partner
If you are evaluating ServiceNow partners in Brazil, consider the following criteria:
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Use the ServiceNow Partner Finder – The official tool allows you to filter partners by location, specialty and level.
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Validate success stories – Analyze the partner’s previous projects to understand their practical experience.
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Verify expertise in multiple products – Choose a partner with expertise in more than one module (e.g. ITSM, ITOM, ITAM, CSDM, CMDB).
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Evaluate the strategic roadmap – A good partner works with a long-term vision and focuses on ROI.
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Confirm post-go live support – Support and continuous evolution are critical differentiators.
Why 4MATT is your best ServiceNow partner in Brazil
4MATT has been officially recognized as a Premier ServiceNow Partner. Additionally, we have been recognized with the award “2024 BU Recognition – Technology Excellence Partner” and best ITX (IT Experience) partner in Latin America. This milestone demonstrates 4MATT's excellence in digital transformation projects and its commitment to delivering high-impact solutions.
The company stands out for combining deep technical knowledge with strategic business vision, operating in critical areas such as:
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IT Service Management (ITSM): Process automation, SLAs and operational efficiency.
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IT Asset Management (ITAM): Complete asset lifecycle management.
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IT Operations Management (ITOM): Infrastructure visibility, monitoring and automation.
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CMDB and CSDM: Robust framework for data governance and reliability.
With 4MATT, companies achieve more agile operations, cost reduction, and digital experiences that delight users. Discover some success stories project delivery.
Also discover how 4MATT can be the best choice for you. IT consulting.
Advantages of working with ServiceNow partners in Brazil
Selecting a certified partner in the ServiceNow Partner Program ensures:
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Efficient implementations, with lower risk and greater predictability;
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Customized solutions, which meet the specific needs of your business;
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Certified technical team, with mastery of the platform and agile methodology;
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Ongoing support, post-implementation, with constant improvements;
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Governance and compliance, aligned with regulatory requirements and strategic objectives.
FAQs – ServiceNow Partners in Brazil
1. What does a ServiceNow partner do?
A ServiceNow partner helps companies implement, customize, and evolve the platform to meet their needs.
2. What does it mean to be a ServiceNow Premier Partner?
The Premier level demonstrates high technical capacity, multiple certifications and a track record of successful projects.
3. Who is the best ServiceNow partner in Brazil?
4MATT is recognized as one of the best partners in the country, with the Premier seal and excellence awards.
4. Which industries can benefit from 4MATT as a ServiceNow partner?
Industry, finance, retail, healthcare, telecom and government are some examples of sectors served.
5. How to choose a reliable ServiceNow partner?
Check certifications, success stories, technical coverage, and ongoing support capabilities.
6. Does 4MATT operate outside of Brazil?
Yes, 4MATT is the only Brazilian company that is a member of global alliance Iconica.co. , and participates in international digital transformation projects.
Ready to transform your operation with ServiceNow? 4MATT is your ideal partner
THE 4MATT has established itself as a benchmark among ServiceNow partners in Brazil, combining innovation, technical excellence, and strategic vision. As a Premier Partner, the company is ready to transform your organization's operations with solutions that generate real, measurable value.
Are you ready to accelerate your digital transformation? Talk to 4MATT now and discover how to take your business to the next level with ServiceNow.
