O que é um parceiro ServiceNow?
O ServiceNow Partner Program is a strategic ecosystem that connects organizations to specialized consultancies, with proven experience in digital transformation projects using the platform ServiceNow. Partners have access to exclusive tools, training and certifications that guarantee technical quality and adherence to global best practices.
Requirements to Become a ServiceNow Partner
To earn certification in the ServiceNow Partner Program, a company must meet strict criteria, including:
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Proven technical expertise in modules such as ITAM, ITOM, ITSM, CSM, Performance Analytics, among others;
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Team with certified professionals and accredited instructors by ServiceNow;
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Consistent history of successful deliveries;
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Adherence to governance guidelines from ServiceNow;
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Commitment with joint growth and continuous innovation.
ServiceNow Program Partnership Levels
The partner program is divided into categories, according to maturity, experience and delivery capacity:
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Registered – Initial entry into the ecosystem;
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Specialist – Focus on specific products;
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Premier – Capacidade de entrega em até 4 domínios da plataforma;
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Elite – Amplo domínio técnico e times maiores do que 100 pessoas (nível alcançado pela 4MATT).
Apenas 6% dos parceiros ServiceNow no mundo atingem o nível Elite, reforçando o destaque da 4MATT no Brasil e na América Latina.
Main ServiceNow partners in Brazil and their differentiators
In Brazil, ServiceNow has several partners that support the implementation and development of ServiceNow in companies. Here are the main ones:
5 Tips for Choosing the Best ServiceNow Partner
If you are evaluating ServiceNow partners in Brazil, consider the following criteria:
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Use the ServiceNow Partner Finder – The official tool allows you to filter partners by location, specialty and level.
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Validate success stories – Analyze the partner’s previous projects to understand their practical experience.
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Verify expertise in multiple products – Choose a partner with expertise in more than one module (e.g. ITSM, ITOM, ITAM, CSDM, CMDB).
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Evaluate the strategic roadmap – A good partner works with a long-term vision and focuses on ROI.
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Confirm post-go live support – Support and continuous evolution are critical differentiators.
Why 4MATT is your best ServiceNow partner in Brazil
A 4MATT foi oficialmente reconhecida como Parceiro Elite ServiceNow. Além disso, somos reconhecidos com o prêmio “2024 e 2025 BU Recognition – Technology Excellence Partner” e melhor parceiro ITX (IT Experience) da América Latina. This milestone demonstrates 4MATT's excellence in digital transformation projects and its commitment to delivering high-impact solutions.
The company stands out for combining deep technical knowledge with strategic business vision, operating in critical areas such as:
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IT Service Management (ITSM): Process automation, SLAs and operational efficiency.
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IT Asset Management (ITAM): Complete asset lifecycle management.
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IT Operations Management (ITOM): Infrastructure visibility, monitoring and automation.
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CMDB and CSDM: Robust framework for data governance and reliability.
With 4MATT, companies achieve more agile operations, cost reduction, and digital experiences that delight users. Discover some success stories project delivery.
Also discover how 4MATT can be the best choice for you. IT consulting.
Advantages of working with ServiceNow partners in Brazil
Selecting a certified partner in the ServiceNow Partner Program ensures:
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Efficient implementations, with lower risk and greater predictability;
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Customized solutions, which meet the specific needs of your business;
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Certified technical team, with mastery of the platform and agile methodology;
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Ongoing support, post-implementation, with constant improvements;
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Governance and compliance, aligned with regulatory requirements and strategic objectives.
FAQs – ServiceNow Partners in Brazil
1. What does a ServiceNow partner do?
A ServiceNow partner helps companies implement, customize, and evolve the platform to meet their needs.
2. Quem é o melhor parceiro ServiceNow no Brasil?
A 4MATT é reconhecida como um dos melhores parceiros do país, com o selo Elite e prêmios de excelência.
3. Quais setores podem se beneficiar da 4MATT como parceiro ServiceNow?
Industry, finance, retail, healthcare, telecom and government are some examples of sectors served.
4. Como escolher um parceiro ServiceNow confiável?
Check certifications, success stories, technical coverage, and ongoing support capabilities.
5. A 4MATT atua fora do Brasil?
Yes, 4MATT is the only Brazilian company that is a member of global alliance Iconica.co. , and participates in international digital transformation projects.
Ready to transform your operation with ServiceNow? 4MATT is your ideal partner
THE 4MATT se consolidou como referência entre os parceiros ServiceNow no Brasil, combinando inovação, excelência técnica e visão estratégica. Como Parceiro Elite, a empresa está pronta para transformar a operação da sua organização com soluções que geram valor real e mensurável.
Are you ready to accelerate your digital transformation? Talk to 4MATT now and discover how to take your business to the next level with ServiceNow.
