From October 14th to 16th, 2025, ServiceNow headquarters in Santa Clara, California hosted the Connect x Accelerate 2025: The Integrated Risk and Security Symposium, the leading global meeting on the integration of risk, security and corporate governance.
With three intense days of lectures, hands-on labs, and networking, the event brought together hundreds of experts, partners, and business leaders to explore how intelligent automation and connected data are redefining how we manage risk and protect businesses.
Risk and Security: Finally Connected End-to-End
One of the big themes of Connect x Accelerate 2025 was the full integration between Risk Management (IRM) and Security Operations (SecOps) within the ServiceNow platform. During the event, ServiceNow executives reinforced the vision of "Risk-Informed Security" — an approach in which security decisions are guided by risk data and aligned with the actual business impact.
This connection has been demonstrated in practical cases of clients who use real-time risk metrics to prioritize critical vulnerabilities. Furthermore, they prioritize automating responses and incidents with compliance. They also focus on consolidating audits, controls, and alerts into governance roles.
According to the speakers, the future of corporate security involves eliminating silos and connecting IT, risk, and compliance teams under a single, integrated vision.
Zurich Release: Innovations and New Features
Another highlight of the event was the presentation of the latest developments in Zurich Release, the new update to the ServiceNow platform.
Among the most talked about features are:
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Common Core Controls: a standardized core of governance controls, facilitating audits and compliance.
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AI Control Tower: An AI governance dashboard that helps companies monitor risk and compliance for autonomous agents and generative models.
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Access by Entity: Improvements in permission granularity and sensitive data governance.
These innovations reinforce ServiceNow's direction toward a more unified, automated, and AI-driven, capable of generating business value from risk management.
Security and Risk Driven by Generative AI
As expected, in keeping with trends, one of the most anticipated panels addressed the integration of Generative Artificial Intelligence into corporate governance.
ServiceNow has introduced new use cases where autonomous AI agents support security and risk activities, such as:
- – Automatic creation of audit reports;
- – Suggestion of mitigation plans;
- – Generating insights into emerging vulnerabilities.
Furthermore, the official launch of the AI Control Tower reinforced the importance of governing the use of AI ethically, safely, and transparently. Therefore, companies that adopt these solutions early will have a significant competitive advantage.
Hands-on labs: learning from those who do it
A unique feature of Connect x Accelerate is its focus on hands-on learning. In the labs and technical workshops, participants were able to:
- – Configure automation flows between risk and security modules;
- – Test integrations with threat intelligence platforms;
- – Simulate automated incident response scenarios.
These sessions demonstrated, in practice, how automation and the use of integrated data can reduce response time and improve the operational maturity of organizations. However, experts also emphasized the importance of continuous training of teams to ensure that the technology delivers its full potential.
Collaboration and Community: The Power of Global Networking
The event also reinforced the role of the ServiceNow community as a catalyst for innovation.
There were several opportunities for companies from different sectors to share their experiences—from finance to industry and technology—who shared their challenges and lessons learned from their automation journeys.
For 4MATT, this is one of the most valuable aspects of Connect x Accelerate: the opportunity to learn from those who are already applying the latest in risk management and digital security in practice.
The future has already begun
With the conclusion of Connect x Accelerate 2025, we recognize that the future of digital governance will be more connected, automated, and intelligent. In this way, ServiceNow is paving the way for an era where risk management is proactive, security is collaborative, and innovation is underpinned by trust.
And 4MATT continues to support its clients on this journey, translating these global innovations into concrete results in the daily lives of Brazilian organizations.
Want to know how to apply the Connect x Accelerate 2025 trends to your company? Contact the 4MATT team and discover how intelligent automation can transform your risk and security operation.
