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ServiceNow: The Partner Program Transforming Businesses Around the World

4MATT is proud to announce that it has been confirmed as a Premier partner in the ServiceNow partner program. Reinforcing our commitment to providing high-quality solutions and deliverables that transform our customers’ businesses.

Since its founding in 2004, ServiceNow has been the choice of more than 6,000 global organizations, delivering proven, cloud-based digital workflows. The Now Platform helps companies unlock productivity, streamline processes, and create exceptional customer and employee experiences.

If you want to implement ServiceNow in your organization and join this select group of innovative organizations, the first step is to find a reliable partner. A partner who can manage the entire process, from consulting and implementation to training and ongoing support, is essential to ensure long-term success. Learn about best practices in this article:

What is the ServiceNow Partner Program?

The ServiceNow Partner Program is an ecosystem that connects companies with proven expertise in the platform with organizations looking to implement custom solutions. It enables partners to develop, test, certify, and distribute applications and integrations, and provides certifications and resources to ensure exceptional delivery.

Requirements to Become a ServiceNow Partner

To be part of this program, partners must meet strict criteria, such as:

  • Comprehensive technical knowledge of ServiceNow products (e.g. Performance Analytics, Customer Service Management);
  • Proven track record of successful service delivery;
  • Commitment to growing together with ServiceNow;
  • Compliance with program guidelines and proof of success stories;
  • Certified professionals and authorized trainers.

 

ServiceNow Partnership Levels

Partners are classified into five tiers, which reflect their expertise and reach:

  1. Registered Partners: Ideal for companies starting out in the ecosystem.
  2. Specialist Partners: Specialization in one or more ServiceNow products.
  3. Premier Partners: Consolidated presence with support for up to four products. Here, 4MATT is found.
  4. Elite Partners: Deep expertise in five or more products.
  5. Global Elite Partners: Top tier, with global scale and excellence in digital transformation.

 

Only 12% of the partners are at the Premier level, reinforcing the prestige and responsibility that 4MATT carries.

Benefits of Working with ServiceNow Partners

Choosing a ServiceNow partner brings significant benefits to your business:

  • Efficient Implementations: Customized projects that optimize time and costs.
  • High Impact Solutions: Results that meet your specific needs.
  • Technical Expertise: Certified professionals who guarantee excellence.
  • Ongoing Support: Constant monitoring and improvements to maximize the value of the platform.

 

How to Find the Ideal SN Partner?

If you’re looking for a ServiceNow partner, here are five practical tips:

  1. Use the ServiceNow Partner Finder: Official tool to search for partners by region or specialty.
  2. Read Success Stories: See how the partner has helped other companies achieve their goals.
  3. Prioritize Experience Across Multiple Products: Choose a partner that can grow with your business.
  4. Evaluate the Strategic Roadmap: Make sure the partner follows best practices to maximize ROI.
  5. Ensure Ongoing Support: Success goes beyond the initial implementation.

 

Why Choose 4MATT as Your Premier Partner?

As a Premier Partner, 4MATT combines technical expertise, strategic approach and commitment to delivering value to our customers. Our certified team is prepared to help your company:

  • Simplify ITSM, ITAM and ITOM processes.
  • Reduce costs with automated solutions.
  • Create digital experiences that delight.

 

Contact us and find out how we can transform your operation with ServiceNow!

 

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