O ServiceNow® Software Asset Management (SAM) provides an easy-to-use platform for SAM teams to improve risk management, optimize spend, and automate software lifecycle processes. This solution enables precise control over software and cloud investments by providing instant visibility into unlicensed deployments, license recovery options, and actionable software positions categorized by publisher. This enables a proactive approach to managing software and cloud spend, offering the flexibility to take immediate action or automate cost-cutting measures to shore up financial budgets.
In the version Now Platform® SAM Vancouver, ServiceNow brought even more improvements compared to the previous version Utah , three key features differentiate ServiceNow Software Asset Management:
- Success Guides and Guided Experience
- Overlapping usage
- Software Bill of Materials Management
Success Guides and Guided Experience
Software asset managers face challenges in simplifying installation and ensuring accurate configurations, especially for Microsoft Server and SQL Server. This feature provides a step-by-step process, guiding users to view prerequisite configurations, quickly run them, and verify correctness. It helps ensure data accuracy across all areas of the business and quick configuration for greater efficiency.
Overlapping use or Overlapping usage
From the perspective of a Software Asset Manager, the challenges faced by CTOs and Architects resonate deeply. Insufficient data poses obstacles in optimizing application overlay and planning for the future. They aim to consolidate, minimize costs, mitigate technology debt and reduce risk. By integrating software usage data, these goals come into sharper focus. This approach equips enterprise architects with invaluable insights for efficient rationalization and strategic planning, helping to reduce unnecessary expenses. This data synergy can also be effectively leveraged together with ServiceNow Application Portfolio Management, promoting a holistic approach to SAM Vancouver version software management.
Software Bill of Materials Management
From a Software Asset Manager's perspective, the challenges faced by SecOps and Security teams are a good place where they can help. Lack of comprehensive information about vulnerabilities and shared software components creates gaps in security readiness. Here, software asset managers can step in as key allies, offering a centralized and rapid approach to dealing with security breaches. The solution synergizes Software Asset Management with SecOps, facilitating a direct link to the bill of materials for the affected software. This connection effectively tracks the presence of vulnerabilities in the software and its corresponding components through the vulnerability response dashboard. This collaborative approach simplifies remediation workflows, enabling timely and effective actions to strengthen security measures.
There is much more to Software Asset Management SAM Vancouver
Being out of compliance or facing audits is one thing, but requests for cost reductions from management are another. ServiceNow constantly monitors software usage, providing cost-saving recommendations. Workflows recover licenses, eliminate unnecessary software, and optimize purchases based on business needs.
SaaS insights optimize economics and governance. Manage SaaS licenses to eliminate waste, reduce overlap, and restore or downgrade licenses. ServiceNow Cloud Cost Management complements Software Asset Management and is part of the Software Asset Management Enterprise offering, providing holistic views of cloud spend, resource entitlements, policy automation and optimization.
Additional features of this SAM Vancouver release include:
Microsoft 365 SaaS optimization improvements: New M365 and Office 365 optimization recommendations with expanded optimization suggestions to help reduce costs and efficiency. This update provides optimization with dual license recovery candidates, consolidation candidates, and package recovery candidates in SAM Vancouver.
Adobe Cloud optimization improvements: New Adobe Cloud recovery rules and optimization recommendations with expanded recoveries and optimization suggestions to help reduce costs and efficiency. Recovery rules include user downgrade, consolidation, and subscription recovery.
Advanced rights management: Collection of enhancements to improve rights management, including copy allocations and import improvements. It provides SAM managers with a better experience with entitlement management with expanded features such as copying allocations between entitlements, supporting user or device allocations, and validating entitlements and quantities. It also improves entitlement import by using a spreadsheet to facilitate entitlement creation in SAM Vancouver.
Consumption rule improvements for global entities: Enhanced consumption rule definitions to include parent/child hierarchy for company, cost center, and department. It expanded consumption rule capabilities to manage complex licensing scenarios.
SAP Custom Price List Import: Ability to import customer specific price lists and incorporate negotiated price details into the Asset Management Software. It provides SAM managers the ability to use a customized price list for precise SAP licensing and compliance analysis needs.
Microsoft Windows Server Enhancement: Track and manage Microsoft Server licensing across virtualized and physical environments in accordance with new Microsoft licensing changes. Users can now license at the virtual machine level instead of the host level, as long as they have an active subscription or Software Assurance with SAM Vancouver.
ServiceNow’s Continued Evolution with Artificial Intelligence and Automation
The ServiceNow Vancouver Release represents a significant leap forward in the digital transformation journey, driving efficiency and effectiveness across multiple business areas. By integrating advanced artificial intelligence, AI, and machine learning capabilities, the platform elevates ITSM management and ITOM operations management to the next level, delivering an unprecedented user experience.
Process automation, powered by Flow Designer and App Engine Studio, simplifies complex tasks, allowing teams to focus on strategic initiatives. Task intelligence streamlines workflow, while virtual agents provide instant support, improving the customer and employee experience.
The ServiceNow Platform stands out for its adaptability and scalability. With App Engine, businesses can build custom applications that meet their specific needs. UI Builder makes it easy to create intuitive landing pages and user interfaces, ensuring the platform is accessible to all users.
Risk management is enhanced with integrated risk management, which includes risk assessment and advanced risk assessment. The system assesses the risk level and business impact of each asset, enabling companies to make informed decisions and mitigate potential risks.
ServiceNow ROI is evident in cost optimization and improved operational efficiency. Strategic portfolio management enables companies to align their investments with their strategic objectives, ensuring resources are allocated effectively.
Generative AI plays a fundamental role in this new version, further improving user experience, employee growth and development and customer relationship management.
Features from ServiceNow include improvements to CSM Workspace and field service management, as well as updates to the ServiceNow Store and the ability to have multiple ServiceNow Instances.
Organizational change management is facilitated by the platform, which provides tools to manage the transition to new processes and technologies. Success stories from companies that have adopted ServiceNow Vancouver Release demonstrate the power of the platform to drive innovation and growth.
To explore all the features of the ServiceNow Vancouver Release, check out the release notes and the ServiceNow resource center. And for those looking to embrace the future, 4Matt Tecnologia, as a specialized ServiceNow partner, is ready to assist in implementing and optimizing the platform.
Did you know that the 4MATT Are you a ServiceNow ITAM and ITOM specialist partner? If you need assistance with the new update, do not hesitate to contact us. We are here to help!
Read more about the latest ServiceNow update: The 2025 Yokohama release is here here on our blog!