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CMDB

COBIT 2019

ITAM – IT Asset Management

SaaS Management

ServiceNow

COBIT 2019: Configuration Management (BAI10) 

Managed Configuration Define and maintain descriptions and relationships between key features and capabilities required to deliver I&T-enabled services. Include gathering configuration information, establishing baselines, verifying and auditing

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COBIT 2019: Risk Management (APO12)

Managed Risk Continuously identify, assess and mitigate I&T-related risks within the tolerance levels established by the company's executive management. Objective Integrate I&T-related enterprise risk management with

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COBIT 2019: Contract Management (APO09)

Managed Service Agreements Align I&T-enabled products and services and service levels with business needs and expectations, including identifying, specifying, designing, publishing, agreeing and monitoring products and services

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COBIT 2019: Assess, Guide and Monitor (EDM)

Parent Process Reference Framework (PRF): COBIT 2019 Assess Direct Domain and Monitor consists of the following 5 processes: EDM01 Setting up and maintaining the Assured Governance Framework. EDM02 Delivery of assured benefits.

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Software license types

Compliance with different types of software licenses is a significant issue for IT organizations. When an organization chooses to purchase software licenses, it is legally bound by the terms of the

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