COBIT 2019: Supplier Management (APO10)

Managed Suppliers

Managing IT-related products and services provided by different suppliers is essential to meeting business requirements. This process encompasses sourcing, selection, relationship and contract management, as well as reviewing and monitoring the performance of suppliers and their ecosystem (including the upstream supply chain) to ensure effectiveness and compliance.

objective

1. Optimization of R&T Resources:
   Ensure that available resources support the company's I&T strategy and roadmap.

2. Risk Minimization:
   Reduce risks associated with unsatisfactory or non-compliant suppliers.

3. Competitive Price Guarantee:
   Ensure advantageous commercial conditions for the company.

Management Practices

APO10.01 – Identify and Evaluate Supplier Relationships and Contracts

• Description:

  1. Continuously search for and identify suppliers, categorizing them by type, importance and criticality.

  2. Establish criteria for evaluating suppliers and their contracts.

  3. Review existing supplier portfolio and contracts, as well as alternatives.

APO10.02 – Select Suppliers

• Description:

  1. Select suppliers through fair and formal practices, ensuring the best fit with the specified requirements.

  2. Optimize requirements with the input of new potential suppliers.

APO10.03 – Manage Supplier Relationships and Contracts

• Description:

  1. Formalize and manage the relationship with each supplier.

  2. Maintain and monitor contracts and service provision.

  3. Ensure that new or amended contracts comply with company standards as well as legal and regulatory requirements.

  4. Handle contract disputes as required.

APO10.04 – Manage Supplier Risk

• Description:

  1. Identify and manage risks related to suppliers' ability to provide services continuously, safely, efficiently and effectively.

  2. Include in the analysis the risks associated with subcontractors or upstream suppliers relevant to the provision of services.
     
     

APO10.05 – Monitor Supplier Performance and Compliance

• Description:

  1. Conduct periodic reviews of the supplier's overall performance.

  2. Monitor compliance with contractual requirements and cost-benefit.

  3. Address and resolve any problems identified.

Skills

Contract Management (ITCM):
It covers the global management and control of operations of formal contracts for the supply of products and services, ensuring that agreements are aligned with the company's objectives and standards.

Translated by 4MATT Tecnologia from the original Process Symphony: Vendors Management - APO10 (COBIT2019)

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