O Knowledge ServiceNow is one of the most anticipated events on the technology and digital transformation calendar. Promoted by the world's leading digital workflow platform company, the event brings together IT professionals, developers, executives and experts to share insights, learn from practical experiences and discover the latest innovations in the ecosystem.
In this article, we'll explain the history of the event, the types of insights you can expect, and key information about the Knowledge ServiceNow 2025.
What is Knowledge ServiceNow?
O Knowledge ServiceNow is BigtTech's annual event focused on education, networking and innovation. During a few intense days, participants have access to technical sessions, product demonstrations, inspiring talks and practical activities that help accelerate the digital transformation of their companies.
In addition to being a space to learn about the latest developments in the ServiceNow platform, the event also serves as a meeting point for the global community of users and partners.
The Story of Knowledge ServiceNow
The first edition of Knowledge ServiceNow took place in 2005 and brought together just a few clients and partners. Since then, the event has grown exponentially as it accompanies the company’s success and expansion.
Over the years, the event has become an essential forum for sharing best practices, exploring innovations and connecting professionals passionate about technology and process transformation. 4MATT was present at the event in 2024 and here you can consult the best insights of the event.
Today, the same receives tens of thousands of participants coming from all over the world, as it combines in-person and virtual sessions to further democratize access to knowledge.
Main types of event insights
Knowledge ServiceNow participants have access to a variety of strategic and technical content. The main types of insights offered include:
-
Platform news: Introducing the latest updates, new products and features, such as Servicenow AI.
-
Sucess histories: Real cases of companies that transformed their operations using ServiceNow, for example with intelligent automation.
-
Practical technical sessions: Hands-on labs, workshops and demonstrations for developers, administrators and architects.
-
Technology trends: Lectures on AI, automation, hyperautomation, ESG, ITAM, ITSM (information technology service management), ITOM, software license management, software asset management and more.
-
Networking with experts: Opportunity to speak directly with ServiceNow customer service experts and other industry professionals.
-
Training and certifications: Career advancement and ServiceNow certification learning paths to strengthen your knowledge base.
The 2024 knowledge focused on presenting GenIA to the market, ServiceNow Knowledge 2024 highlighted the company’s vision of a future driven by Generative AI.
With the automation engine and Now Assist, ServiceNow is empowering businesses to transform their operations, improve the customer experience, and drive innovation.
Knowledge ServiceNow 2025: Get Ready for Las Vegas!
The next one Knowledge ServiceNow is confirmed for 2025 and promises to be even bigger and more innovative. The event will take place in Las Vegas, in the United States, once again bringing together thousands of leaders and innovators from around the world, and the best part: 4MATT will be there!
Here are some highlights expected for the Knowledge 2025:
-
Presentation of the latest advances in artificial intelligence and automation on the ServiceNow platform.
-
New paths for digital transformation on the global stage.
-
Immersive experiences for hands-on training on ServiceNow products and solutions.
-
Expansion of trails certification and professional training.
O Knowledge ServiceNow is more than an event: it is a great movement of innovation, collaboration and technology development. Whether to learn or create new connections, participating in Knowledge is a strategic experience for any professional who wants to lead digital transformation.
If you want to implement ServiceNow in your company and want to count on 4MATT as a Premier partner, talk to us!
Stay tuned for our social networks to know, first hand, everything that will happen in Knowledge 2025 in Las Vegas!