Managed Configuration
Define and maintain descriptions and relationships among key resources and capabilities required to deliver I&T-enabled services. Include collecting configuration information, establishing baselines, verifying and auditing configuration information, and updating the configuration repository.
objective
Provide sufficient information about service assets to enable the service to be managed effectively. Assess the impact of changes and deal with service incidents.
Management Practices
BAI10.01 – Establish and maintain a configuration model
Establish and maintain a logical model of the services, assets, infrastructure, and configuration item (CI) records, including the relationships between them. Include CIs deemed necessary to effectively manage services and provide a single, reliable description of the assets within a service.
BAI10.02 – Establish and maintain a configuration repository and baseline
Establish and maintain a configuration management repository and create controlled configuration baselines.
BAI10.03 – Maintain and control configuration items
Maintain an up-to-date repository of configuration items (CIs), backfilling all configuration changes.
BAI10.04 – Produce status and configuration reports
Define and produce configuration reports on status changes of configuration items.
BAI10.05 – Verify and review the integrity of the configuration repository
Periodically review the configuration repository and verify that it is complete and correct for the desired destination.
Skills
Configuration Management (CFMG)
The planning, management, control and governance of organizational, project and service assets and artifacts. The identification, classification and specification of configuration items (CIs) and their interrelationships. Identify the configuration and version of source code, software, systems, documents and service-dependent CIs at different points in time.
Systematically control configuration changes and maintain configuration integrity and traceability throughout the project, system, and/or service lifecycle. Identify and document the functional and physical characteristics of CIs, control changes to those characteristics, and record and report change processing and implementation status.
Verification and auditing of CIs for data quality and compliance with specified internal and external requirements.
Translated by 4MATT Technology from the original Process Symphony: Configuration Management - BAI10 (COBIT2019)
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