ServiceNow Summit 2024: Trends and Innovations in IT with Marcelo Theóphilo On August 28th, the ServiceNow Summit 2024 took place in São Paulo, one of the main events of its kind in the world.
[São Paulo, 08/12/2024] – 4MATT is proud to announce its membership in Iconica.co, an alliance of boutique ServiceNow partners dedicated to delivering complex and niche implementations. This strategic move is aligned
Cybersecurity asset management, also known as CSAM (Cyber Security Asset Management), plays a crucial role in protecting a company's digital assets. Through this process, it is possible not only to identify
Information Technology Asset Management (ITAM) is a set of business practices that unites financial, inventory, contractual, and risk functions to manage the lifecycle of assets
In this article, we will explore the world of CMDB (Configuration Management Database), answering the most common questions about this important aspect of IT management. From basic meaning to best practices and
The Common Service Data Model (CSDM) in ServiceNow is a standardized framework that helps organizations structure and manage their configuration items (CIs), CMDB (Configuration Management Database), and services within the platform
In the ever-evolving landscape of information technology, cloud computing has established itself as a powerful solution for businesses of all sizes. When moving to the cloud, organizations face
In recent years, Artificial Intelligence (AI) has played an increasingly important role in several areas, driving innovation and automation. Among the different types of AI, generative AI stands out,
ServiceNow Knowledge 2024 was a truly inspiring event! The show began with Bill McDermott, highlighting ServiceNow's advances and strategic position, to listeners from 100 different countries, representing more than
The end of CentOS Linux 7 is near. See how the discontinued CentOS will affect your business and what your migration options are to keep your systems secure and up to date. What is the
These days, Information Technology (IT) plays a fundamental role in virtually every aspect of business operations. To ensure that IT services are delivered efficiently and
In recent years, efficiently managing cloud spend has become a priority for organizations of all sizes. In this scenario, FinOps emerges as a crucial methodology for optimizing costs in the cloud
