ITSM ServiceNow: Transform IT Management
IT Service Management (ITSM) is a fundamental pillar for companies looking to offer agile, efficient and strategic technology support. In this scenario, ServiceNow stands out
16/01/2025
The 4Matt Blog
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ServiceNow: The Partner Program Transforming Businesses Around the World
4MATT is proud to announce that it has been confirmed as a Premier partner in the ServiceNow partner program. Reinforcing our commitment to providing high-quality solutions and deliverables that transform our customers’ businesses.
09/01/2025
Benefits and Challenges of ITOM in IT Management
IT operations management (ITOM) is essential to the success of modern organizations, especially as they face increasingly complex technology environments. Powered by the ServiceNow platform,
03/01/2025
Transform IT Management with ITOM ServiceNow
In a scenario where the complexity of IT environments grows exponentially, ensuring efficient management of assets and services is a critical challenge for organizations. In this context, ITOM (IT Operations Management)
27/12/2024
5 Steps to Optimize Your ITAM Processes Before the End of the Year with ServiceNow
As the end of the year approaches, many companies are looking for quick and effective ways to streamline their operations. In the context of IT asset management (ITAM), this means ensuring that all assets are
20/12/2024
The Strategic Value of CMDB in IT Asset Management
Efficient IT asset management is a strategic pillar for organizations seeking to operate safely, productively and competitively. At the heart of this strategy is the CMDB (Configuration Management Database), a tool
11/12/2024
Major Updates to ServiceNow Xanadu
ServiceNow Xanadu has arrived with enhancements that solidify the platform as the reference in automation, asset management, and operational experience. This release incorporates technical advances that optimize processes and strengthen organizational governance.
06/12/2024
Optimize SaaS costs with ServiceNow and 4MATT platform capabilities
Managing software as a service (SaaS) is a growing challenge for companies looking to control their operational costs and improve the efficiency of their IT environment. The rapid adoption of SaaS solutions,
22/11/2024
Step 3: Race. The Path to Getting the Most Out of Your SAM Program in ServiceNow
Establish and utilize mature, standardized, and automated processes for centralized software asset tracking and systems management. Utilize standard catalog and onboarding process for new catalog items
14/11/2024
Step 2: Take Action. The Path to Getting the Most Out of Your SAM Program in ServiceNow
Walk Phase: Cost Savings/Risk Mitigation Make the most of your SAM Program. In this phase, you will begin to establish processes, policies, resources, and tools to execute the program roadmap.
03/10/2024
Step 1: Get Started. The Path to Getting the Most Out of Your SAM Program in ServiceNow
Step 1: Get Started. The Path to Getting the Most Out of Your SAM Program in ServiceNow. Implementing a SAM program in ServiceNow provides organizations with a systematic method to monitor, manage, and optimize their
24/09/2024
Challenges in IT Asset Management: Strategies to Maximize Resources
Challenges in IT Asset Management: Strategies to Maximize Resources IT asset management is a vital element for the efficient and competitive functioning of modern businesses. With the increasing dependence on IT assets,
19/09/2024
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