Establish and utilize mature, standardized, and automated processes for centralized software asset tracking and systems management. Utilize standard catalog and onboarding process for new catalog items
Walk Phase: Cost Savings/Risk Mitigation Make the most of your SAM Program. In this phase, you will begin to establish processes, policies, resources, and tools to execute the program roadmap.
Step 1: Get Started. The Path to Getting the Most Out of Your SAM Program in ServiceNow. Implementing a SAM program in ServiceNow provides organizations with a systematic method to monitor, manage, and optimize their
Challenges in IT Asset Management: Strategies to Maximize Resources IT asset management is a vital element for the efficient and competitive functioning of modern businesses. With the increasing dependence on IT assets,
ServiceNow Summit 2024: Trends and Innovations in IT with Marcelo Theóphilo On August 28th, the ServiceNow Summit 2024 took place in São Paulo, one of the main events of its kind in the world.
[São Paulo, 08/12/2024] – 4MATT is proud to announce its membership in Iconica.co, an alliance of boutique ServiceNow partners dedicated to delivering complex and niche implementations. This strategic move is aligned
Cybersecurity asset management, also known as CSAM (Cyber Security Asset Management), plays a crucial role in protecting a company's digital assets. Through this process, it is possible not only to identify
Information Technology Asset Management (ITAM) is a set of business practices that unites financial, inventory, contractual, and risk functions to manage the lifecycle of assets
In this article, we will explore the world of CMDB (Configuration Management Database), answering the most common questions about this important aspect of IT management. From basic meaning to best practices and
The Common Service Data Model (CSDM) in ServiceNow is a standardized framework that helps organizations structure and manage their configuration items (CIs), CMDB (Configuration Management Database), and services within the platform
In the ever-evolving landscape of information technology, cloud computing has established itself as a powerful solution for businesses of all sizes. When moving to the cloud, organizations face
In recent years, Artificial Intelligence (AI) has played an increasingly important role in several areas, driving innovation and automation. Among the different types of AI, generative AI stands out,
