The Common Service Data Model (CSDM) in ServiceNow is a standardized framework that helps organizations structure and manage their configuration items (CIs), CMDB (Configuration Management Database), and services within the platform
In the ever-evolving landscape of information technology, cloud computing has established itself as a powerful solution for businesses of all sizes. When moving to the cloud, organizations face
In recent years, Artificial Intelligence (AI) has played an increasingly important role in several areas, driving innovation and automation. Among the different types of AI, generative AI stands out,
ServiceNow Knowledge 2024 was a truly inspiring event! The show began with Bill McDermott, highlighting ServiceNow's advances and strategic position, to listeners from 100 different countries, representing more than
The end of CentOS Linux 7 is near. See how the discontinued CentOS will affect your business and what your migration options are to keep your systems secure and up to date. What is the
These days, Information Technology (IT) plays a fundamental role in virtually every aspect of business operations. To ensure that IT services are delivered efficiently and
In recent years, efficiently managing cloud spend has become a priority for organizations of all sizes. In this scenario, FinOps emerges as a crucial methodology for optimizing costs in the cloud
There is no dispute that Microsoft 365 (formerly known as Office 365) is considered the best suite of business applications, however, many of them still have uncertainties regarding
Gartner IT Spending Forecast to 2024: With IT Services Poised to Take on the Majority of IT Spending, It's Time for CIOs to Recognize Their Value Proposition
In an increasingly intricate and interconnected technological scenario, efficient resource management becomes not only desirable, but imperative to guarantee the uninterrupted and effective operation of a Data Center. In this context,
Cloud computing is an increasingly important resource for companies to be competitive and connected with good management practices. On the other hand, this technology will only add value to the business,
Digital transformation is the greatest proof that the IT segment has an increasingly strategic space in the corporate world. And this requires the use of good management practices
