Managed Service Agreements Align I&T-enabled products and services and service levels with business needs and expectations, including identifying, specifying, designing, publishing, agreeing and monitoring products and services
Managed Budget and Cost Manage I&T-related financial activities across business and IT functions, covering budgeting, cost and benefit management, and spending prioritization through the use of budgeting practices
Parent Process Reference Framework (PRF): COBIT 2019 Align, Plan, and Organize the COBIT Domain contains the following processes: 01 Managed IT Management Framework. 02 Managed strategy. 03 Architecture
EDM04 – Ensuring that adequate and sufficient IT-related resources (people, processes and technology) are available to support corporate objectives effectively at an optimal cost. EDM04.01 Evaluate management
Parent Process Reference Framework (PRF): COBIT 2019 Assess Direct Domain and Monitor consists of the following 5 processes: EDM01 Setting up and maintaining the Assured Governance Framework. EDM02 Delivery of assured benefits.
Digital transformation is a phenomenon that has provided a series of changes in the corporate world and in society, something that has been intensified with the pandemic of the new Coronavirus (Covid-19). a good example of this
Compliance with different types of software licenses is a significant issue for IT organizations. When an organization chooses to purchase software licenses, it is legally bound by the terms of the
IBM ILMT license tip: You now need to do a full ILMT upgrade to remain compliant with IBM sub-capacity licensing. IBM's announcement that manual updates
Dynamism and mobility are two factors increasingly valued by organizations in the current conjuncture. One of the reasons for this behavior is the need to provide quick and correct answers to the
The more a company grows, the greater the amount of assets to manage. As obvious as this may seem, it is very important that administrators are aware of good practices to prevent equipment,
Firstly, it is important to highlight that ISO 19770-1 works as an ITAM (IT Asset Management) process framework, being responsible for allowing an organization to confirm that it is managing the
In any scenario, offering quality services and products is very important to maintain competitiveness at a high level. On the other hand, companies need to adopt alternatives to obtain maximum return.
