Establish and utilize mature, standardized, and automated processes for centralized software asset tracking and systems management. Utilize standard catalog and onboarding processes for new catalog items in the purchasing process. Deliver software to end users through automated, on-demand mechanisms
Walkthrough Phase: Cost Savings/Risk Mitigation Make the most of your SAM Program. In this phase, you will begin to establish processes, policies, resources, and tools to execute your Software Asset Management program roadmap. You may want to automate the manual processes and procedures that were established during the
Step 1: Get Started. The Path to Getting the Most Out of Your SAM Program in ServiceNow. Implementing a SAM program in ServiceNow provides organizations with a systematic method for monitoring, managing, and optimizing their software assets. To get the most out of your SAM program, it is crucial to adopt a
ServiceNow Summit 2024: Trends and Innovations in IT with Marcelo Theóphilo On August 28, ServiceNow Summit 2024 took place in São Paulo, one of the main events of its kind in the world. The meeting was a milestone, bringing together more than 2,000 participants and highlighting the main trends and innovations
[São Paulo, 08/12/2024] – 4MATT is proud to announce its membership in Iconica.co, an alliance of boutique ServiceNow partners dedicated to delivering complex and niche implementations. This strategic move is in line with our commitment to delivering exceptional service and value to our customers. “We can simply explain
The Common Service Data Model (CSDM) in ServiceNow is a standardized framework that helps organizations structure and manage their configuration items (CIs), CMDB (Configuration Management Database), and services within the ServiceNow platform. It provides a consistent way to define and relate different aspects of IT services
In recent years, Artificial Intelligence (AI) has played an increasingly important role in several areas, driving innovation and automation. Among the different types of AI, generative AI stands out, a category that has been gaining prominence due to its ability to create new content in a
ServiceNow Knowledge 2024 was a truly inspiring event! The show began with Bill McDermott, highlighting ServiceNow's advances and strategic position, to listeners from 100 different countries, representing more than 8,000 companies. Then Pat Casey brought the platform's technical innovations, all loaded with
ServiceNow® Software Asset Management (SAM) provides an easy-to-use platform for SAM teams to improve risk management, optimize spend, and automate software lifecycle processes. This solution enables precise control over software and cloud investments, providing
The ServiceNow Vancouver launch is planned for September 2023, bringing with it many exciting new features and capabilities. And in this post, we'll give you a bird's eye view of Vancouver's best new features! Key Improvements AI Search: The user search experience has been simplified by enabling results counts from
