4Matt Technology

5 Steps to Optimize Your ITAM Processes Before the End of the Year with ServiceNow

As the end of the year approaches, many companies are looking for quick and effective ways to streamline their operations. In the context of IT asset management (ITAM), this means ensuring that all assets are being utilized efficiently, with costs controlled, and compliance assured. The ServiceNow platform offers powerful tools to help you do this. Here are five steps to streamlining your ITAM processes before December 31.

IT Asset Management - ITAM - ServiceNow
IT Asset Management – ITAM – ServiceNow

1. Conduct a complete asset survey

The first step to optimizing your ITAM is to have complete visibility into your assets. Use the ServiceNow Discovery to identify all assets, both on-premises and in the cloud. This will help eliminate inventory gaps and consolidate information into a single repository.

Tip:

Invest time to ensure that your CMDB (Configuration Management Database) be up to date. If you need support, Check out ServiceNow's CMDB solution.

2. Automate manual processes

Manual activities are time-consuming and error-prone. With ServiceNow, you can automate critical processes like license renewals and contract tracking. This ensures you’re always compliant and avoids unnecessary spending.

How to do it:

Implement custom workflows to track deadlines and ensure important tasks are automatically executed.

3. Prioritize risk remediation

Non-compliant assets can result in fines or security vulnerabilities. Use the ServiceNow SAM (Software Asset Management) to identify underutilized licenses or expired contracts and fix problems before they become serious.

Benefit:

Ensuring compliance reduces financial risk and strengthens your IT security posture.

4. Optimize costs and investments

Like ServiceNow ITAM, you can identify underutilized or redundant assets and adjust your investments. This allows you to allocate resources more intelligently, generating significant savings.

Practical example:

Consolidate duplicate licenses and renegotiate vendor contracts to maximize ROI.

5. Implement real-time metrics and reporting

Non-compliant assets can result in fines or security vulnerabilities. Use the ServiceNow SAM (Software Asset Management) to identify underutilized licenses or expired contracts and fix problems before they become serious.

Benefit:

Ensuring compliance reduces financial risk and strengthens your IT security posture.

Taking these steps can transform your IT asset management and prepare your organization to start the new year with greater efficiency and control. ServiceNow is your ally on this journey, providing the tools you need to optimize your ITAM.

Ready to take your IT asset management to the next level? Contact our experts and find out how 4MATT can help you implement ServiceNow solutions tailored to your business. Click here to talk to us!

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