COBIT 2019: Risk Management (APO12)
COBIT 2019 APO12 details how to identify, analyze, and respond to IT risks, aligning governance with the business's risk appetite.
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Explore analytics, trends, and best practices to transform ServiceNow, assets, data, and automation into measurable results.
COBIT 2019: Asset Management (BAI09)
COBIT 2019 BAI09 guides the IT asset lifecycle. See how ServiceNow operationalizes this governance via CMDB and SAM.
COBIT 2019: Delivery, Services and Support (DSS)
The six processes of the DSS domain in COBIT 2019 structure the delivery of IT services, incident support, continuity, and security.
COBIT 2019: Build, Acquire and Implement (BAI)
COBIT 2019 BAI defines 11 processes for building, acquiring, and implementing IT solutions with governance, efficiency, and risk reduction.
COBIT 2019: Align, Plan and Organize (APO)
The 14 processes of the APO domain in COBIT 2019 structure how IT aligns strategy, risk, innovation, and data governance with corporate goals.
COBIT 2019: Evaluate, Direct and Monitor (EDM)
Discover the 5 processes of the EDM domain in COBIT 2019: an IT governance framework for evaluating, directing, and monitoring strategic decisions with ServiceNow.
ISO 55000 and ISO 55001: differences and applications in asset management
ISO 55000 provides the fundamentals of asset management; ISO 55001 defines the requirements for a management system. Understand the differences and when to apply each standard.
COBIT 5 and COBIT 2019: Differences in IT Governance
Compare COBIT 5 and COBIT 2019: principles, domains, and practical impacts for your company's modern IT governance.
SAM: 8 reasons to implement it in your company
SAM (Software Asset Management) is the discipline that controls the software license lifecycle—from inventory to compliance. Here are 8 strategic reasons to implement it.
Oracle Java: How to avoid risks and optimize licensing.
Understand how to reduce risks with Oracle Java, evaluate the use of JDK, JRE, and OpenJDK, and optimize licensing costs with SAM governance.
ServiceNow SAM Pro: Software asset management with results.
See how ServiceNow SAM Pro modernizes software license management, automates compliance, and generates real savings — with expert implementation by 4MATT.
Oracle Audit: How to Prepare and Reduce Licensing Risks
Oracle Audit: Understand how it works, what the main risk areas are in licensing, and how to prepare with SAM to reduce exposure to charges.