ServiceNow, ITAM, CMDB, CSDM, ITOM, automation, and AI applied to real-world operations. Content for leaders who need to transform complexity into governance, control, and measurable results.
Strategy
Platform, ServiceNow and strategy
Data & Governance
ITAM, CMDB, CSDM and reliable data
AI & Automation
AI, automation, and operational governance
Explore analytics, trends, and best practices to transform ServiceNow, assets, data, and automation into measurable results.
ISG recognizes 4MATT as a Rising Star in the ISG Provider Lens® ServiceNow Ecosystem Partners 2026, validating its trajectory as an Elite Partner in Brazil.
Migrate legacy models to the CSDM standard in ServiceNow: 5 practical steps, challenges, best practices, and impact on ITAM, ITOM, and CMDB.
4MATT integrates Partec UFJF, expands its presence in Juiz de Fora, and plans to hire more than 100 students in the next 4 years.
In ServiceNow's CSDM, Business Application, Application Service, and Application have distinct roles in the CMDB—and Service Mapping connects these layers automatically.
Understand how ServiceNow Discovery strengthens CMDB with identification, relationships, and governance for trusted data in IT operations.
Guide to ServiceNow certifications: from CSA and CIS to the ArchX, CTA, and CMA architecture tracks, by level, profile, and impact on ITSM, ITAM, and CMDB.
ServiceNow CSM connects service, ITAM, and CMDB into a single digital workflow. See the selection criteria and how 4MATT implements the solution.
Learn how to choose AIOps tools and compare ServiceNow, Dynatrace, and Datadog to reduce alerts, improve MTTR, and connect IT operations to governance.
Understand what Asset Management is, its relationship with ITAM, CMDB, and ServiceNow, and why it's strategic for governance and cost reduction.
ITIL 5 integrates AI and digital product management. Learn what changes in the framework, the new certification scheme, and the impact for ServiceNow users.
Software Asset Management (SAM) controls the lifecycle of software licenses. Learn how it works and how ServiceNow SAM Pro automates compliance and reduces costs.
SPM ServiceNow connects strategy to execution: prioritize projects based on value, risk, and actual capacity — not on political urgency or spreadsheets.
