Software License Types: A Complete Guide to Licensing Models
Explore 18 types of software licenses—including perpetual, subscription, floating, and SaaS models—and learn how SAM improves compliance and reduces costs.
Recent publications
Explore analytics, trends, and best practices to transform ServiceNow, assets, data, and automation into measurable results.
IBM CVA - Is it worth joining the program?
IBM CVA promises proactive compliance, but it's an ongoing audit paid for by the client, with no guarantee of savings or real protection.
Software contract renewal and optimization: Strategy or hidden cost?
Learn how to manage software licenses without waste: SAM, CLM, and ServiceNow to transform contracts into a strategic advantage.
ISO 19770-1: The guide to efficient IT asset management
ISO/IEC 19770-1:2017 is the international standard for IT asset management (ITAM). Learn about its requirements, implementation phases, and governance benefits.
Windows Server 2025: A Complete Guide to Licensing
Windows Server 2025 License: Understanding the core, pay-as-you-go, CALs, and Azure Hybrid Benefit models. A practical guide to compliance and cost optimization.
Hardware Asset Management: A Guide to Understanding HAM
Understand what HAM (Hardware Asset Management) is, how the lifecycle of physical IT assets works, and why ServiceNow HAM is the benchmark platform for automation.
CSC ServiceNow: How 4MATT can transform your operation.
How to implement a Shared Services Center (SSC) with ServiceNow: automation, integration, and governance of shared services with 4MATT, Elite Partner in Brazil.
IBM ILMT and ServiceNow SAM Pro: Integrated IBM License Management
IBM ILMT is the mandatory tool for IBM sub-capacity licensing. See how it works, the update rules, and how to integrate it with ServiceNow SAM Pro.
Software Inventory, the basis for ITAM.
Software inventory is the foundation of SAM and ITAM. Learn about the 4 maturity levels and how to automate data collection in ServiceNow.
CMDB best practices in ServiceNow: challenges and how to overcome them.
The ServiceNow CMDB is the trusted foundation for ITSM, ITOM, and automation. Learn about the key implementation challenges and best practices for overcoming them.
10 IT Cost Optimization Techniques, According to Gartner
Gartner's 10 techniques for optimizing IT costs: shared services, cloud, ITAM, automation, and financial governance.
What is ServiceNow's FSM?
ServiceNow's FSM automates field service management — from intelligent scheduling to AI-powered execution — by integrating technicians, data, and processes into a single platform.