Managed Suppliers
Manage IT-related products and services from all types of vendors to meet business requirements. This includes sourcing and selecting suppliers, managing relationships, managing contracts, and reviewing and monitoring supplier performance and the supplier ecosystem (including the upstream supply chain) for effectiveness and compliance.
objective
Optimize available I&T resources to support your I&T strategy and roadmap, minimize the risk associated with unsatisfactory or non-compliant suppliers, and ensure competitive pricing.
management practices
APO10.01 Identify and evaluate supplier relationships and contracts.
Continuously search and identify suppliers and categorize them by type, importance and criticality. Establish criteria for evaluating suppliers and contracts. Review the overall portfolio of existing and alternative vendors and contracts.
APO10.02 Select vendors.
Select suppliers in accordance with a fair and formal practice to ensure a workable best fit based on specified requirements. Requirements must be optimized with input from potential vendors.
APO10.03 Manage supplier relationships and contracts.
Formalize and manage the relationship with each supplier. Manage, maintain and monitor contracts and service provision. Ensure new or amended contracts comply with company standards and legal and regulatory requirements. Handle contractual disputes.
APO10.04 Manage supplier risk.
Identify and manage risks related to providers' ability to continuously provide safe, efficient, and effective service delivery. This also includes subcontractors or upstream suppliers that are relevant in providing the direct supplier's services.
APO10.05 Monitor supplier performance and compliance.
Periodically review the supplier's overall performance, compliance with contract requirements, and value for money. Address identified issues.
Skills
ITCM contract management
The global management and control of the operation of formal contracts for the supply of products and services.
Translated by 4Matt Technology from the original Process Symphony: Vendors Management - APO10 (COBIT2019)
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