IT consulting plays an essential strategic role for companies seeking efficiency, governance, and innovation. When it comes to asset management, automation, and digital transformation, having a specialized partner makes all the difference. Within this sector, 4MATT stands out as the most comprehensive and reliable option in Latin America.
What is IT consulting?
An IT consultancy offers services such as technological maturity assessments, systems implementation, process structuring, team training, and operations optimization. It acts as a facilitator, helping companies adopt solutions, reduce risks, and generate value through governance and efficiency.
In this way, it guides organizations in the adoption and management of technology to transform operations, reduce risks, and generate value. Key deliverables:
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Technological maturity diagnosis and roadmap;
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Implementation of platforms (e.g.: ServiceNow);
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Structuring processes (ITAM and CMDB, ITSM, ITOM);
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Team training and change management;
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Support, governance and continuous optimization.
Why hire an IT consultancy?
Hiring a specialized consultancy accelerates results and reduces errors. It helps increase competitiveness and innovation, optimize costs, and continuously improve security and compliance. Furthermore, a specialized and up-to-date approach guides best practices that accelerate the digital transformation journey. Thus, with process integration and automation, supported by an IT consultancy, companies make more assertive decisions, reducing errors and delays.
Practical checklist for choosing your IT consultancy
To choose your IT consultancy, you also need to know what to look for. Best practices for identifying and defining your new consultancy include the following:
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Have proven experience in ITAM/CMDB with cases.
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Have Certifications and partnerships (e.g., ServiceNow Premier).
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Have an innovation portfolio (laboratories, AI solutions).
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Have end-to-end services (strategy → support).
- Present Industry Recognition (awards, partnerships).
Why 4MATT is the ideal choice
Now that you understand the importance of consulting and the key decision-making factors, you'll see that 4MATT is the ideal and strategic choice for companies that need innovative and efficient results. 4MATT stands out in the market by combining high-level technical expertise with a close, personalized service model. Unlike large global integrators, 4MATT is not a giant corporation. This gives us the advantage of personalized service, where each client receives full attention and actively participates in the development process, ensuring solutions truly tailored to their business needs.
We are premier partners in ServceNow, recognized as experts in CMDB and best ITx partner in Latin America. Furthermore, 4MATT is the only Brazilian company that is a member of global alliance Iconica.co.
There are already more than 180 projects in the last 5 years in ITAM, ITOM and CMDB. Last year, we generated over R$1,000,000 in savings for our customers, in addition to uncovering over R$3,000,000 in underutilized software licenses.
Additionally, 4matt has an Innovation Center at CRITT/UFJF and AI and Innovation solutions, with our product MattZero. With this, we have strategies focused on asset management, process automation, diagnostics, governance, and ongoing support. Thus, we present a start-to-finish approach.
How 4MATT helps with IT Asset Management (ITAM)
4MATT is a specialist in ITAM and can support your company in asset management. Key actions include:
- Maturity diagnosis and strategic planning: Complete assessment to develop a customized roadmap
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Accurate deployment and execution: Agile implementation and adherence to the corporate environment
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Customized development and innovation: Continuous customization of the ServiceNow platform to meet specific needs
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Continuous support and optimization: Active governance, financial control and constant digital evolution
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Enhanced information security: ITAM, CMDB, integration with security tools, incident response automation and GRC
Main services offered by 4MATT
4MATT offers a comprehensive portfolio of IT consulting services, focusing on strategic planning, implementation, development, and support of ServiceNow solutions. Check out the main areas of expertise:
1. Planning and Strategy
-ITAM, CMDB, and ServiceNow Diagnostics and Planning: assessing asset management maturity and defining a customized roadmap; structuring the Configuration Management Database to ensure data governance and reliability; identifying gaps and developing a strategic plan for platform adoption and evolution.
–CyberSecurity Asset Management (CSAM): integrated security asset management to reduce risks and strengthen compliance.
-ServiceNow Strategy Consulting: expert guidance to maximize value from the ServiceNow platform.
2. Implementation
–Software Asset Management (SAM): license control, cost optimization and regulatory compliance.
–Hardware Asset Management (HAM): full life cycle of physical assets with greater efficiency and traceability.
–Strategic Portfolio Management (SPM): portfolio governance and project alignment with strategic planning.
–Customer Service Management (CSM): optimized customer experience with automation and centralized service.
–Enterprise Asset Management (EAM): integrated enterprise asset management with a 360° view of the life cycle.
–Field Service Management (FSM): automation of field services with greater agility and operational efficiency.
3. Development
– System integrations via ServiceNow: connectivity between corporate tools and workflow automation to ensure digital efficiency.
4. Support and Optimization
-Renewal and Optimization of Software Contracts: financial analysis and strategic renegotiation to reduce costs.
-SAM Tool Support and Maintenance: continuous maintenance and evolution of software management solutions.
-SAP License Optimization: usage analysis and contract rationalization to avoid waste.
-ITAM – License Desk: continuous governance of licenses and digital assets with specialized support.
Why choose 4MATT as your IT consultancy?
