ServiceNow Summit 2024: Trends and Innovations in IT with Marcelo Theóphilo On August 28, ServiceNow Summit 2024 took place in São Paulo, one of the main events of its kind in the world. The meeting was a milestone, bringing together more than 2,000 participants and highlighting the main trends and innovations
In recent years, Artificial Intelligence (AI) has played an increasingly important role in several areas, driving innovation and automation. Among the different types of AI, generative AI stands out, a category that has been gaining prominence due to its ability to create new content in a
ServiceNow® Software Asset Management (SAM) provides an easy-to-use platform for SAM teams to improve risk management, optimize spend, and automate software lifecycle processes. This solution enables precise control over software and cloud investments, providing
The ServiceNow Vancouver launch is planned for September 2023, bringing with it many exciting new features and capabilities. And in this post, we'll give you a bird's eye view of Vancouver's best new features! Key Improvements AI Search: The user search experience has been simplified by enabling results counts from
The ServiceNow Utah launch brought new features and expanded AI capabilities. And in this post, we'll give you a bird's eye view of Utah's best new resources! Key Enhancements AI Search, now built into ServiceNow's Next Experience, uses AI and natural language processing to help users
HAM is the Management of your physical assets. From when an asset is requested, then acquired, until it is withdrawn and disposed of. HAM ensures that physical assets are fully tracked and managed throughout their lifecycle. Hardware assets include devices such as: Computers, laptops, servers, switches
The ServiceNow Software Asset Management module (or just SAM Pro) systematically tracks, evaluates, and manages software licenses, compliance, and optimization. It has gained great attention and investment from ServiceNow in recent years and has been improved and updated in the Tokyo version. In this article we bring highlights of the ITAM module to
ServiceNow San DiegoThe launch of ServiceNow's new San Diego release showcases the company's investment in helping customers reduce software, hardware and cloud costs. Another clear point in the new release is the mitigation of risks throughout the entire life cycle of the asset and would improve
ServiceNow launched the Roma release with a strong focus on the SAM module. After our review, we understand that this new release came to transform the operation and create better customer experiences with Software Asset Management. In this article we will talk about how ServiceNow worked on the Software Asset Management module
Having efficiency throughout the company is certainly not an easy task. Some of the traditional practices are no longer beneficial, without digitalization and automated flows, we can have major productivity impacts. To change this, ServiceNow has become a reference in solutions for different sectors and areas. In this article, we will understand
