Visibility, control and efficiency in asset governance in one of the largest companies in the financial sector.
Confidential
Financial services
+20.000
With the growing complexity of IT operations and the need for more accurate control of assets, one of the largest companies in the financial sector sought 4MATT to lead the implementation of a robust and unified ITAM project — integrating Software Asset Management (SAM), Hardware Asset Management (HAM) and a solid CMDB foundation.
The company faced challenges such as decentralized data, poor asset traceability, and the absence of a reliable CMDB. 4MATT stepped in to structure an asset management project that promoted visibility, compliance, and governance.
The project objectives included:
Get a centralized, up-to-date view of hardware and software assets.
Ensure compliance with licensing agreements.
Build and maintain a reliable CMDB to support ITSM and ITOM processes.
Promote operational efficiency and data security.
"The dedication of the 4MATT team was fundamental to the success of the implementation, always attentive to our specific needs and challenges."
- Customer Feedback
The main challenges involved consolidating data scattered across different systems, integrating with legacy tools, and defining clear asset governance processes. The 4MATT team conducted workshops and applied agile practices to accelerate delivery and correct deviations.
Success metrics included:
Increased SAM and HAM asset coverage.
Reduction of audit risks.
Improvement in CMDB governance.
Greater integration between IT, audit and governance areas.
During execution, several customizations were made to meet the particularities of the client's environment. Customized dashboards, automations for asset tracking and improvements in governance flows were part of the final delivery.
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