4Matt Technology

ITAM

What is ITAM (IT Asset Management)?

IT Asset Management (ITAM) is an essential process for the entire IT area of an organization. By implementing an effective information technology asset management strategy, organizations have the opportunity to improve their operational effectiveness, raise the level of security

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As IT spending shifts to the cloud, ITAM must evolve

As IT spending shifts to the cloud, ITAM must evolve. In this article, we explore insights for ITAM from key findings from Flexera's Tech Spend Pulse 2022, where top priorities for technology initiatives continue to focus on digital transformation, cybersecurity, and cloud/cloud migration.

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SLA: What is a Service Level Agreement?

Business success largely depends on an organization's ability to understand and meet customer expectations. But managing customer expectations can become very difficult when those expectations are unclear or when customers don't fully understand what they can expect from you.

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SLM – Service Level Management

Service Level Management (SLM) is one of the five components of the ITIL® service delivery area. It is undoubtedly the most important set of processes in the ITIL® structure. The SLM process provides a framework through which services are defined,

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Software license types

Compliance with different types of software licenses is a significant issue for IT organizations. When an organization chooses to purchase software licenses, it is legally bound by the terms of the software license, sometimes known as an end user license agreement (EULA). If one

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IBM ILMT: More Complex Licensing

IBM ILMT License Tip: You now need to do a full ILMT upgrade to remain compliant with IBM sub-capacity licensing. IBM's announcement that manual software catalog updates in ILMT are no longer supported may have passed you by. To the

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Software license: understand how it works

What is a software license? A software license is a document that provides the legal rights and duties for the use and distribution of software. Licenses typically provide end users with the right to one or more copies of software without violating the manufacturers' copyrights.

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