Software asset management in large companies requires robust tools such as Flexera, Snow and ServiceNow, but just having the technology does not guarantee efficiency. Many companies face difficulties with configuration, maintenance and ongoing operation of these platforms, resulting in inconsistent data, low automation and little real value generation. Without adequate support, investments in Software Asset Management (SAM) they can not achieving the maximum potential for savings, compliance and governance.
O SAM Tool Support and Maintenance ensures that your software asset management platform works properly efficient, accurate and aligned to your needs. We offer continuous monitoring, strategic adjustments and specialized technical support to maintain your solution always optimized. Our approach focuses on continuous improvement, maximizing automation and extracting maximum value from the tool, allowing your company to reduce costs, avoid risks and increase operational efficiency.
Gartner studies show that companies that invest in continuous management of your SAM tools can reduce software costs by up to 30%, avoiding waste and ensuring compliance. According to Forrester, Organizations that sustain and optimize their SAM platforms improve IT governance and reduce audit risk. ServiceNow reinforces that a well-supported SAM enables decisions based on reliable data, improving the financial and operational management of software licenses.
With the support of 4MATT, your company ensures that your SAM platform is always operating with maximum efficiency and adherence to best practices in software asset management. Our services include:
✔ Continuous Monitoring and Maintenance – We ensure that your SAM tool is always up to date and running flawlessly.
✔ Platform Optimization – Strategic adjustments to maximize automation, data accuracy and usability.
✔ Proactive Compliance Management – Reduction of audit risks and improvement in license governance.
✔ Specialized Support – Technical and consultative support to resolve challenges and improve the use of the platform.
✔ SAM Value Extraction – Maximizing the financial and operational benefits of your software asset management solution.
THE 4MATT is a reference in Software Asset Management (SAM) and has advanced expertise in Flexera, Snow, ServiceNow, between others. Our approach goes beyond traditional technical support, focusing on value delivery real, optimizing your platform and ensuring the best return on investment. With 4MATT, you can count on anddedicated experts and a support model aligned with ITAM best practices.
Success Story: Multinational Reduces SAM Support Costs by 35%
A large multinational was facing difficulties in managing its platform Flexera, with inconsistent data and little automation. With the support of 4MATT, it was possible correct faults, optimize processes and reduce costs by 35% related to software. The result? Greater control, less risk and a highly efficient SAM.
ITAM (IT Asset IT Asset Management (ITA) is the practice of monitoring and managing all of an organization's technological assets — such as hardware, software, licenses, contracts, and devices. The goal is to ensure the efficient, secure, and compliant use of these resources throughout their lifecycle, optimizing costs, reducing risks, and promoting greater control over the IT environment.
ITAM enables constant monitoring of software licenses, ensuring that the organization is in compliance with licensing terms. This avoids fines and penalties for misuse or excess licenses.
Common challenges include accurately identifying software assets, tracking licenses in complex environments, adapting to technology changes, and ensuring cross-departmental collaboration for ITAM success.
CMDB (Configuration Management Database) is a database that centralizes information about IT assets and their relationships — such as servers, applications, networks, and services. It is essential for understanding how IT components connect, helping to map dependencies, anticipate risks, resolve incidents more quickly, and make strategic decisions based on reliable data.
4MATT is a specialist in technology governance and software asset management. We provide consulting and implementation services for the main platforms on the market, such as ServiceNow, Snow and Flexera. We support companies in diagnosing maturity, structuring processes, training teams and generating concrete results in ITAM and CMDB initiatives. Our goal is to accelerate your digital transformation journey with governance and efficiency.
More than technology, we deliver value. 4MATT works side by side with your team to align business objectives, design strategies and structure processes that promote operational efficiency, information security and IT governance. Our work is personalized, based on best market practices and driven by data that demonstrates the real impact of asset management and configuration base on company performance. Large organizations such as EDP, Vivo, Globo, ArcelorMittal, Unimed, Santander and Renner already trust our experience to evolve their technology maturity.
