Many companies face challenges with visibility, control and accordance in IT asset management. Unstructured ITAM processes result in unnecessary costs, security vulnerabilities, and regulatory risks. Without clear planning, organizations end up “super-licensed”, underutilizing software and financially exposed due to lack of proper asset tracking.
Diagnosis and Planning ITAM is a complete audit of IT Asset Management processes, analyzing their maturity, efficiency and alignment with market best practices. Our method identifies gaps, inefficiencies and opportunities for improvement, providing a strategic plan to optimize ITAM within your organization.
According to Gartner and Forrester, companies with mature ITAM programs can reduce software costs by up to 30%, in addition to optimizing the life cycle of hardware assets. The ServiceNow emphasizes the importance of a centralized ITAM strategy to drive automation, compliance and cost efficiency. Companies that fail to assess and improve their ITAM processes risk overspending, security threats, and operational inefficiencies.
At 4MATT, we offer a Maturity Diagnosis in ITAM and a Customized Process Audit for your business needs.
Our services include:
✔ Maturity Assessment in ITAM – Analysis of ITAM capabilities and definition of an optimization roadmap.
✔ ITAM Process Audit – Identification of inefficiencies, compliance gaps and savings opportunities.
✔ ITAM Strategic Planning – Aligning ITAM initiatives with business objectives to maximize ROI.
✔ Technological Training – Use of ITAM solutions for automation and visibility.
When you choose 4MATT, you have ITAM experts with deep knowledge in ServiceNow and other major platforms on the market. We not only evaluate, but provide concrete action plans that generate benefits real. Our structured approach ensures accordance, cost savings and operational efficiency, maximizing the value of your IT investments.
Success Story: Large Company Reduces Millions in Software Costs
A Fortune 500 company hired 4MATT to assess and optimize their ITAM processes. Our audit identified significant inefficiencies in software license management, allowing a reduction of 20% in unnecessary costs. By implementing a well-structured ITAM strategy and using ServiceNow solutions, the company achieved greater asset visibility, improved compliance and millions in savings.
ITAM diagnostics and planning is the initial step towards structuring efficient IT asset management. This service assesses the company's maturity level, identifies flaws and defines a personalized action plan. The goal is to align processes, governance and technology with the business needs. From this solid foundation, it is possible to evolve in ITAM with greater control, compliance and value generation.
4MATT performs a detailed diagnosis of the ITAM environment, mapping processes, tools and risks. From there, it develops a practical action plan aligned with the business, focusing on governance, compliance and cost reduction. The consultancy includes strategic recommendations, goal setting and technical support, based on the best practices and solutions on the market, such as ServiceNow.
The main challenge is the limited view of ITAM, which is treated only as an inventory or license control. Many companies do not assess the maturity of the environment before investing, which leads to low efficiency. The lack of integration between areas, absence of governance and inconsistent data hinder results. A complete diagnosis is essential to avoid waste and guide the growth of ITAM in a sustainable way.
It is best to perform this assessment before starting any ITAM project or change in the IT environment, such as migrations, mergers or audits. It is also recommended when there is a lack of control over assets or doubts about compliance. The assessment helps to map risks, identify gaps and direct strategic actions. This prevents wasted resources and misdirected decisions, ensuring a solid basis for ITAM development.
