THE systems integration with ServiceNow allows your company to connect ERP, CRM, ITSM tools, security solutions and legacy systems, ensuring fluid and reliable data orchestration. With native connectors and custom integrations, 4MATT ensures that your operation is highly efficient, automated and free from technological bottlenecks.
According to Gartner, companies that implement smart integrations reduce by up to 40% the time spent exchanging information between departments, increasing productivity and eliminating manual errors. The Forrester points out that organizations that invest in unified platforms like ServiceNow can improve IT governance and reduce operational costs.
THE 4MATT is a reference in ServiceNow integrations, with a highly skilled team to create secure, scalable and efficiency-oriented connections. We work to ensure that your company maximize the value of the platform, improving governance, automation and cross-area collaboration.
Success Story: Global Company Eliminates 80% Manual Processes with ServiceNow Integration
A multinational company faced challenges with fragmentation of internal systems, resulting in rework, errors and lack of visibility. With the support of 4MATT, automated integrations between ServiceNow and ERP/CRM, eliminating 80% of manual processes, reducing costs and increasing operational efficiency.
These are automated connections between ServiceNow and other platforms used by the company — such as ERPs, CRMs, monitoring tools or asset management. The goal is to ensure the continuous flow of data, avoid rework and create a more efficient, unified and intelligent operation. Integrations allow information to flow between areas and systems, boosting productivity and decision-making.
4MATT has technical and strategic experience in integration projects via ServiceNow. We evaluate the systems involved, define the best technologies (API, Web Services, MID Server, etc.) and we build secure, scalable and well-documented integrations. Our focus is to ensure that data circulates consistently and quickly, optimizing processes and increasing the company's digital maturity.
Common challenges include communication failures between platforms, inconsistent data, lack of governance, and manual or fragile integrations. Without a robust architecture, the company runs the risk of rework, loss of information, and low operational efficiency. A well-planned integration with ServiceNow eliminates these bottlenecks and promotes greater reliability and automation.
Integrations optimize flows between areas, reduce manual errors, increase productivity and enable faster decisions based on real-time data. In addition, they strengthen governance and process standardization. According to Gartner, companies with integrated systems reduce incident response times by up to 30% and significantly increase operational efficiency.
