THE systems integration with ServiceNow allows your company to connect ERP, CRM, ITSM tools, security solutions and legacy systems, ensuring fluid and reliable data orchestration. With native connectors and custom integrations, 4MATT ensures that your operation is highly efficient, automated and free from technological bottlenecks.
According to Gartner, companies that implement smart integrations reduce by up to 40% the time spent exchanging information between departments, increasing productivity and eliminating manual errors. The Forrester points out that organizations that invest in unified platforms like ServiceNow can improve IT governance and reduce operational costs.
THE 4MATT is a reference in ServiceNow integrations, with a highly skilled team to create secure, scalable and efficiency-oriented connections. We work to ensure that your company maximize the value of the platform, improving governance, automation and cross-area collaboration.
Success Story: Global Company Eliminates 80% Manual Processes with ServiceNow Integration
A multinational company faced challenges with fragmentation of internal systems, resulting in rework, errors and lack of visibility. With the support of 4MATT, automated integrations between ServiceNow and ERP/CRM, eliminating 80% of manual processes, reducing costs and increasing operational efficiency.
ITAM (IT Asset IT Asset Management (ITA) is the practice of monitoring and managing all of an organization's technological assets — such as hardware, software, licenses, contracts, and devices. The goal is to ensure the efficient, secure, and compliant use of these resources throughout their lifecycle, optimizing costs, reducing risks, and promoting greater control over the IT environment.
ITAM enables constant monitoring of software licenses, ensuring that the organization is in compliance with licensing terms. This avoids fines and penalties for misuse or excess licenses.
Common challenges include accurately identifying software assets, tracking licenses in complex environments, adapting to technology changes, and ensuring cross-departmental collaboration for ITAM success.
CMDB (Configuration Management Database) is a database that centralizes information about IT assets and their relationships — such as servers, applications, networks, and services. It is essential for understanding how IT components connect, helping to map dependencies, anticipate risks, resolve incidents more quickly, and make strategic decisions based on reliable data.
4MATT is a specialist in technology governance and software asset management. We provide consulting and implementation services for the main platforms on the market, such as ServiceNow, Snow and Flexera. We support companies in diagnosing maturity, structuring processes, training teams and generating concrete results in ITAM and CMDB initiatives. Our goal is to accelerate your digital transformation journey with governance and efficiency.
More than technology, we deliver value. 4MATT works side by side with your team to align business objectives, design strategies and structure processes that promote operational efficiency, information security and IT governance. Our work is personalized, based on best market practices and driven by data that demonstrates the real impact of asset management and configuration base on company performance. Large organizations such as EDP, Vivo, Globo, ArcelorMittal, Unimed, Santander and Renner already trust our experience to evolve their technology maturity.
