4MATT's License Desk offers continuous control, governance and insights actionable to make assertive decisions, optimize your IT environment, save resources and avoid surprises with audits.
“90% of organizations have some level of non-compliance with software licenses” Source: CSO Online
O License Desk is a center specialized in software license management within the ITAM (IT Asset Management) practice. Its main objective is to ensure compliance, optimize costs and provide ongoing support in making decisions related to the license life cycle.
This is a strategic service that brings together processes, people, technology and data intelligence to monitor, analyze and control license usage in corporate environments, whether on-premises, hybrid or in the cloud.
According to the report Flexera 2024 State of ITAM Report, 221% of IT leaders have already paid over $5 million in audits, and 531% of teams still struggle to maintain visibility over their assets. This highlights the real risk of not having effective control over licenses. License Desk works to change this scenario: brings governance, reduces waste, avoids fines and transforms chaos into clarity.
When choosing the 4MATT, you have a company recognized throughout Latin America for its specialization in ITAM (IT Asset Management) and for its solid performance in software asset management. Our team is made up of specialists with in-depth technical and practical knowledge, and is a reference in strategic and sustainable implementations. We apply a results-oriented methodology that ensures the efficient implementation of License Desk, with measurable ROI. We work to optimize software usage, eliminate waste, ensure compliance and reduce business risks.
A large Brazilian financial services organization was seeking greater control over its software assets and faced challenges with compliance, waste, and audit risks. With the support of 4MATT, a structured License Desk was implemented, focusing on continuous governance, visibility, and process automation.
In just three months, the company identified and eliminated more than 1,500 underutilized licenses by adjusting contracts with three major vendors. The risk of non-compliance was reduced by 80%, and proactive actions avoided potential audit fines.
With intelligent dashboards and automated reports, the IT team now has real-time visibility into software usage, enabling faster and more strategic decisions. The result is a safer, more efficient operation aligned with ITAM best practices.
The ITAM License Desk is a specialized service from 4MATT that acts as a dedicated center for the ongoing management of software licenses. It combines processes, tools and experts to keep the IT environment in compliance, optimize contracts and avoid waste. It works as an extension of the internal team, focusing on governance, savings and asset control.
4MATT structures a continuous operation with specialized professionals, periodic analysis of software use, contract management, support in audits and strategic recommendations. We use platforms such as SserviceNow to provide complete visibility of the IT environment and ensure data-driven decisions. The client has a dedicated team and clear performance indicators.
Lack of control over licenses, risks of non-compliance, excessive spending on software, difficulty in tracking renewals and audits are some of the main challenges. License Desk solves this with structured and continuous management, reducing risks and optimizing costs throughout the life cycle of software assets.
Your company gains cost predictability, reduction of up to 30% in software expenses, audit support and complete asset governance. With a specialized team and market-leading tools, such as ServiceNow, License Desk transforms license management into a strategic, continuous and results-oriented practice.
