O ServiceNow Summit 2025, held on August 21, 2025 in São Paulo, highlighted the transformative power of artificial intelligence and business automation. 4MATT, a ServiceNow Premier Partner, was an official sponsor, further cementing its leadership in ITAM, CMDB, and digital operations solutions.
Summit Overview: AI, Automation, and Business Transformation
The meeting revolved around the theme “Put AI to Work", focusing on how AI can accelerate business when incorporated strategically. The event began with a keynote address by Dave Wright, Chief Innovation Officer at ServiceNow, followed by breakout sessions featuring case studies from clients such as Eletrobrás, Arcelor Mittal, Bradesco, Serfaz MG, and Boticário, showcasing practical applications of the platform.
In addition to the presentations, the Summit included Learning Labs the day before, with hands-on sessions to train attendees in AI, CMDB, and creative workflows with ServiceNow's Creator Workflows.
4MATT's participation: pioneering spirit and expertise
4MATT, recognized as best ITX partner in Latin America, acted as an official sponsor at the event, occupying booth number 13, where it presented innovative solutions aimed at operational excellence with a focus on governance, automation and intelligence in asset and service management.
With consolidated specialty in ITAM, CMDB and ITOM, the company highlighted its ability to transform operations through customized, agile projects aligned with the strategic needs of clients.
We also had a fundamental role in the Learning Labs, in the session "Unlock Value with CMDB Data Foundations," reinforcing our recognition in CMDB. With strategic insights and practical analysis, the Lab focused on secure development in asset management.
In the same week, on the 19th, 4MATT also held the event ITAM & CMDB Forum 2025 Conference, reinforcing ITAM and CMDB practices as strategic for company development. With 30 of the country's largest companies, the event was marked by practical insights and success stories for optimizing results.
Previous editions
In the editions previous Summit, as in 2024, the presence of 4MATT was already remarkable. With innovative performance in service management and intelligent automation, the partnership with ServiceNow only grows.
Furthermore, in 2024, 4MATT established itself as a benchmark. Recognized as a Technology Excellence Partner, it became the only Brazilian representative in the global alliance. Iconica.co. It also stood out with successful cases with PORTO SEGUROSThe partnership resulted in significant reductions in the use of manual scripts and in data collection and processing time.
Thus, the ServiceNow Summit 2025 made it clear that artificial intelligence, automation, and strategic IT asset management are indispensable pillars.
4MATT drives you to the next steps
If your company wants to be at the forefront of innovations in ITAM, CMDB, and automation with ServiceNow, talk to 4MATT. Discover how our team can support your digital transformation journey.
Contact 4MATT and take the next step towards innovation.
