What is IT asset management and why is it essential?
IT Asset Management (IT Asset Management), ITAM) is the set of practices that ensures the control, governance, and strategic use of all technology assets within an organization. These assets range from software and hardware to contracts, licenses, and data that support the functioning of the corporate infrastructure. Having a close and integrated view of these fronts is the best way to ensure effective management. Hence the emergence of the 3Ps model of IT asset management.
As companies seek to reduce costs, increase efficiency, and meet increasingly stringent regulations, asset management becomes a key component. More than just recording equipment, it helps create visibility across the entire asset lifecycle, reducing risk and strengthening decision-making.
Thus, the 3Ps model of IT Asset Management, which includes an in-depth look at processes, people, and platforms, is an approach that balances organizational structure, human culture, and technological support to generate consistent results. 4MATT has detailed each word in its webinars that were part of the ITAM and CMDB Conference, where the first was a general presentation. The second episode was to talk about Law Suit, the third, about people, the last one, about platforms.
The importance of the 3Ps model in asset governance
Over the past few years, the ITAM & CMDB Conference brought light to the need to integrate three fundamental pillars: well-defined processes, engaged people and intelligent platforms.
Individually, each pillar has an impact, but when integrated, they create an ecosystem of governance and innovation. While processes provide clear rules and flows, people ensure engagement and discipline, and platforms enable large-scale automation, integration, and analytics.
Without this alignment, companies run the risk of dealing with inconsistent data, governance failures, and unstrategic decisions.
First P: Processes
Defining responsibilities in the asset life cycle
Well-structured processes ensure clarity about who is responsible for each step: acquisition, deployment, monitoring, updating, and disposal of IT assets. A lack of definition leads to overlapping roles, audit failures, and compliance risks.
How processes ensure integrity and governance
By defining standardized flows, organizations reduce inconsistencies and strengthen their CMDB (Configuration Management Database). A reliable CMDB depends directly on clear processes that avoid duplicate data, outdated records, or disconnected information.
Impact of processes on CMDB reliability
The ITAM Journey demonstrated that, without processes, the CMDB loses value. After all, it's only useful when it contains complete and up-to-date data. This only happens with the adoption of well-designed and continuously audited workflows.
Second P: People
The strategic role of IT teams in governance
Asset management is impossible without people. People are responsible for monitoring, maintaining, and improving processes. More than just technical operators, IT professionals act as governance agents, ensuring that assets are aligned with the company's strategic objectives.
Organizational culture and engagement
Culture is a decisive factor. Companies that encourage collaboration, discipline in recording information, and a commitment to best practices achieve superior results. Without human engagement, even the best technology can't sustain governance.
Continuous training and good management practices
Empowering teams means not only training on tools, but also developing a governance mindset. This involves good practices. ITIL, regular audits, updates on legislation and certifications, and the promotion of continuous learning.
Third P: Platforms
Adoption of solutions such as ITAM and CMDB
ITAM and CMDB platforms are the digital foundations of asset management. They gather, organize, and correlate information, allowing IT to have a complete view of assets and their relationships.
Integrations and automations that optimize management
Efficiency is only achieved when platforms communicate with each other. Integration between ITAM, CMDB, and monitoring and inventory tools is crucial to eliminate rework and maintain consistent data.
Automation also reduces human error and ensures faster responses to changes, incidents, and audits.
How platforms empower data-driven decision-making
By offering advanced reports, dashboards and insights, the platforms support strategic decisions, such as optimizing software licensing costs, identifying software risks, security and planning asset renewal.
Benefits of aligning Processes, People and Platforms
When the 3Ps work together, the company reaps benefits such as:
– Greater information security.
– Regulatory compliance (LGPD, ISO, SOX, etc.).
– Operational efficiency and less rework.
– Improved IT user experience.
– Predictability in the asset life cycle.
Best practices for successful IT Asset Management
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Establish clear governance for ITAM processes.
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Promote training and certifications for teams.
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Choose platforms that support integration and automation.
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Conduct periodic audits and reviews of the CMDB.
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Involve senior management to align IT with business strategy.
How 4MATT helps manage the 3Ps of IT Asset Management
4MATT has established itself as a benchmark in the implementation and maturity of IT asset and configuration management. Its uniqueness lies precisely in helping organizations balance the 3Ps in a practical and efficient way.
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Processes: 4MATT helps companies design and standardize ITAM and CMDB workflows, ensuring compliance, transparency, and traceability at all stages of the asset lifecycle.
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People: Through training, webinars, and development programs, 4MATT strengthens organizational culture and promotes IT team engagement. This allows employees to not only operate tools but also act as true governance agents.
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Platforms: The company offers specialized support for the implementation and integration of robust ITAM and CMDB solutions. This provides clients with operational efficiency, intelligent automation, and a solid foundation for strategic decision-making.
By combining methodology, human expertise, and cutting-edge technology, 4MATT has established itself as an essential partner in the journey toward maturity in asset and configuration management.
With years of experience in the market, 4MATT specializes in Asset Governance and IT Configurations, offering comprehensive solutions that combine consulting, training, and technology. Our mission is to support companies in achieving ITAM and CMDB maturity through a balance of processes, people, and platforms, always aligned with international best practices.
If your organization seeks efficiency, compliance, and innovation, 4MATT is the ideal partner to transform IT asset management into a competitive advantage. Contact with our experts and discover how to accelerate your IT asset management.
