4MATT — a ServiceNow Elite Partner in Brazil — was invited by the Faculty of Administration and Accounting Sciences of UFJF (FACC/UFJF) to co-create and teach the practical modules of the elective course. Strategic Technology Management (CAD 138), led by Professor Cristina Dusi. The partnership brings ServiceNow and IT asset management to the training of future managers, with classes starting in August 2026.
From a lecture at FACC Week XVII to a course in the curriculum.
The partnership originated during FACC Week XVII, held in October 2025, when 4MATT specialists Antônio Cançado, Bruno Ferreira, and João Freitas presented the lecture "Digital Transformation and the Impacts of Technology on Management." The response was positive among the faculty, particularly Professor and Director of FACC, Cristina Sayuri, and resulted in an invitation for 4MATT to participate directly in the course curriculum.
In the following months, the team structured the course material and methodology, which officially became part of the FACC/UFJF curriculum, connecting asset management and ServiceNow to the faculty's management courses.
What does the Strategic Technology Management elective cover?
This course equips students to transform technology into strategic decisions, more efficient processes, and better results. The content covers digital transformation, workflow automation, governance and risk management, the ServiceNow platform, hardware and software asset management, and decision-making based on indicators and dashboards.
The course is highly practical and requires no programming knowledge. Throughout the course, students work on a business case inspired by real-world problems and conclude with a business case presentation to a panel simulating an executive board.
| Practical component | What the student develops |
|---|---|
| ServiceNow platform | Mapping processes and building request and approval flows. |
| Asset management | A view of hardware and software asset management. |
| Indicators | Development of dashboards and analysis of indicators. |
| Business case | Final presentation to a panel simulating an executive board. |
Why partnership matters
The initiative brings academia and the market closer together in a highly demanded skill: professionals who combine strategic vision, technology, and results. As a ServiceNow Elite Partner in Brazil, with more than 180 certified specialists, 4MATT brings field experience to the classroom. ServiceNow and in IT asset management (ITAM) — foundations of operational governance and data-driven decision making.
This elective course is part of the FACC/UFJF curriculum, with registration via SIGA in the first stage between July 27th and 30th, and classes beginning in August. Official information will be available through FACC/UFJF channels.