4MATT Tecnologia is a ServiceNow Elite Partner in Brazil recognized as Rising Star in the report ISG Provider Lens® ServiceNow Ecosystem Partners 2026, Brazil edition. The title, awarded by ISG — a leading global research and strategy firm in technology sourcing — validates the company's consistent growth, technical depth, and delivery capabilities within the ServiceNow ecosystem in the country since its founding in 2019.
What is ISG Provider Lens ServiceNow?
The ISG Provider Lens™ ServiceNow Ecosystem Partners This is the leading independent ServiceNow partner evaluation study in the world. Its methodology combines data-driven empirical research with observations from ISG's global team of advisors, and incorporates real customer satisfaction data collected by the ISG Star of Excellence™ program—making the evaluation more robust than purely qualitative analyses.
Technology purchasing companies use the report. ISG Provider Lens to evaluate suppliers, select new partners, and support strategic sourcing decisions. The Brazilian edition reflects the growing relevance of the local ServiceNow market: being recognized in the study — especially with a prominent title — has a direct impact on credibility within the enterprise market.
Access the official ISG Press Release.
What does it mean to be a Rising Star?
ISG awards the title. Rising Star The award recognizes companies that demonstrate consistent growth, innovation, and above-average delivery capabilities. The recognition doesn't just assess past results; it signals a distinct potential for future leadership in the evaluated segment.
For 4MATT, this represents independent validation on three simultaneous fronts: technical depth, delivery maturity, and competitive relevance within the ecosystem. ISG Provider Lens ServiceNow Brazil. In a market where acquiring companies seek proven partners before initiating platform projects, this type of recognition reduces the qualification cycle and reinforces confidence in the selection process.
The context of the Brazilian ServiceNow market.
The Brazilian market is growing rapidly. According to ISG, Brazilian organizations are migrating from fragmented digital initiatives to integrated environments based on ServiceNow. In this model, the platform unifies data, workflows, and automation to enable real-time decisions—with a direct impact on ITSM., ITAM, CMDB and CSDM.
Sectors such as finance, energy, manufacturing, and healthcare are leading this adoption. The demand for ServiceNow partners The demand for suppliers with strategic vision and proven execution has never been higher — and the list of qualified suppliers in the Brazilian market is still short.
4MATT's journey in the ServiceNow ecosystem.
4MATT was founded in 2019 and is headquartered in Barueri (Alphaville), São Paulo. Since then, we have built a solid position in the ServiceNow ecosystem in Brazil and Latin America.
- ServiceNow Elite Partner in Brazil — the highest level of partnership on the platform
- Best ITx Partner LATAM in 2024 and 2025
- Over 80 certified ServiceNow specialists
- Specialization in ITAM, SAM, HAM, CMDB, CSDM, ITOM and FinOps
- Global delivery model in a follow-the-sun format.
Recognition in ISG Provider Lens ServiceNow This reinforces what our clients already experience: consistent delivery, continuous improvement, and measurable results in highly complex projects. For companies evaluating ServiceNow partners in Brazil, this title is a clear sign of operational maturity and leadership potential.