{"id":1392,"date":"2026-06-24T18:29:40","date_gmt":"2026-06-24T21:29:40","guid":{"rendered":"https:\/\/4matt.com.br\/?page_id=1392"},"modified":"2026-06-24T18:35:55","modified_gmt":"2026-06-24T21:35:55","slug":"cmdb-servicenow-discovery-ebook","status":"publish","type":"page","link":"https:\/\/4matt.com.br\/en\/ebook-cmdb-servicenow-discovery\/","title":{"rendered":"E-Book: Populate and Maintain Your CMDB with ServiceNow"},"content":{"rendered":"<style>\n  .ebook-page {\n    --navy: #201E4B;\n    --deep: #15123A;\n    --purple: #58178B;\n    --violet: #9156F1;\n    --soft: #F7F6FB;\n    --line: #E6E2F2;\n    --text: #1F2147;\n    --muted: #666280;\n    --white: #FFFFFF;\n    --success: #22C55E;\n  }\n\n  .ebook-page * {\n    box-sizing: border-box;\n  }\n\n  .ebook-page a {\n    text-decoration: none;\n  }\n\n  .ebook-wrap {\n    max-width: 1180px;\n    margin-left: auto;\n    margin-right: auto;\n    padding-left: clamp(28px, 4.5vw, 60px);\n    padding-right: clamp(28px, 4.5vw, 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padding-bottom: 82px;\n    }\n\n    .ebook-proof-grid,\n    .ebook-grid-3,\n    .ebook-grid-4,\n    .ebook-related {\n      grid-template-columns: 1fr;\n    }\n\n    .ebook-form-card,\n    .ebook-summary {\n      padding: 26px 22px;\n    }\n  }\n<\/style>\n\n<main class=\"ebook-page\">\n\n  <section class=\"ebook-hero\">\n    <div class=\"ebook-wrap\">\n      <div class=\"ebook-hero-grid\">\n        <div class=\"ebook-hero-copy\">\n          <div class=\"ebook-eyebrow\">Free e-book \u00b7 CMDB ServiceNow Discovery \u00b7 ITOM<\/div>\n\n          <div class=\"ebook-badges\">\n            <span class=\"ebook-badge\">CMDB ServiceNow Discovery<\/span>\n            <span class=\"ebook-badge\">IT infrastructure<\/span>\n            <span class=\"ebook-badge\">Multicloud<\/span>\n            <span class=\"ebook-badge\">Configuration governance<\/span>\n          <\/div>\n\n          <h1>Populate and maintain your CMDB with ServiceNow Discovery.<\/h1>\n\n          <p class=\"ebook-lead\">\n            Download the CMDB ServiceNow Discovery ebook and see how to increase visibility into your IT infrastructure, structure more reliable configuration data, and keep your CMDB up-to-date with automation.\n          <\/p>\n\n          <p>\n            The CMDB ServiceNow Discovery e-book supports IT, architecture, and operations leaders in evolving operational visibility. In multi-cloud, serverless computing, and containerized environments, keeping configuration data up-to-date requires automated discovery, governance, and an actionable foundation.\n          <\/p>\n\n          <div class=\"ebook-actions\">\n            <a class=\"ebook-btn-primary\" href=\"#download-ebook\">Download e-book \u2192<\/a>\n            <a class=\"ebook-btn-secondary\" href=\"\/en\/ebooks\/\">View all ebooks<\/a>\n          <\/div>\n        <\/div>\n\n        <div class=\"ebook-side\">\n          <aside class=\"ebook-form-card\" id=\"download-ebook\" aria-label=\"Form to download the CMDB ServiceNow Discovery e-book.\">\n            <div class=\"ebook-form-label\">Download the e-book<\/div>\n            <h2>Receive the material<\/h2>\n            <p>\n              Fill out the form to access the CMDB ServiceNow Discovery e-book and support your CMDB journey, configuration governance, and operational visibility.\n            <\/p>\n\n            <script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    portalId: \"45472040\",\n    formId: \"cc317037-8187-42c6-9e89-2b3293adb7a3\",\n    region: \"na1\"\n  });\n<\/script>\n\n            <div class=\"ebook-form-note\">\n              Upon submitting the form, the visitor should receive the material and may be directed to a thank-you page or to the file link.\n            <\/div>\n          <\/aside>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"ebook-proof\" aria-label=\"Benefits of the CMDB ServiceNow Discovery e-book\">\n    <div class=\"ebook-proof-grid\">\n      <div class=\"ebook-proof-card\">\n        <strong>More visibility<\/strong>\n        <span>Understand how an updated CMDB supports a clearer understanding of critical infrastructure, services, and dependencies.<\/span>\n      <\/div>\n\n      <div class=\"ebook-proof-card\">\n        <strong>Less manual effort<\/strong>\n        <span>Learn about the role of automated discovery in reducing gaps, delays, and inconsistencies in operational data.<\/span>\n      <\/div>\n\n      <div class=\"ebook-proof-card\">\n        <strong>Configuration governance<\/strong>\n        <span>Use the CMDB as a basis for incident, change, impact analysis, security, continuity, and executive decisions.<\/span>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"ebook-answer-section\">\n    <div class=\"ebook-wrap\">\n      <div class=\"ebook-answer\">\n        <div>\n          <div class=\"ebook-kicker\">At a glance<\/div>\n          <h2>About CMDB ServiceNow Discovery eBook<\/h2>\n        <\/div>\n\n        <div class=\"ebook-answer-copy\">\n          <p>\n            <strong>The CMDB ServiceNow Discovery e-book shows why keeping your CMDB up-to-date is essential for companies that rely on complex IT infrastructure.<\/strong> The material addresses operational visibility, challenges of multicloud, serverless, and containerized environments, as well as the use of automation for infrastructure and application discovery.\n          <\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"ebook-section\">\n    <div class=\"ebook-wrap\">\n      <div class=\"ebook-summary\">\n        <div class=\"ebook-summary-grid\">\n          <div>\n            <div class=\"ebook-kicker\">Executive overview<\/div>\n            <h2>Why is this topic critical to your operation?<\/h2>\n            <p>\n              The CMDB (Computer-Based Management Database) is the foundation for understanding the assets, configurations, relationships, and dependencies that underpin digital services. When this data is incomplete or outdated, the organization loses speed in incident response, change management, audits, and impact analysis.\n            <\/p>\n            <p>\n              The CMDB ServiceNow Discovery e-book provides a practical overview of how discovery automation and data governance help keep the CMDB more reliable, actionable, and aligned with real-world operations.\n            <\/p>\n          <\/div>\n\n          <div>\n            <div class=\"ebook-kicker\">You will find<\/div>\n            <ul class=\"ebook-list\">\n              <li>How infrastructure visibility affects IT operations and digital services.<\/li>\n              <li>Why multicloud, serverless, and containerized environments require continuous discovery.<\/li>\n              <li>How a lack of automation can lead to delays, lack of clarity, and inconsistent data.<\/li>\n              <li>How can ServiceNow Discovery support the updating and maintenance of the CMDB?.<\/li>\n              <li>How to transform configuration data into a foundation for operational governance.<\/li>\n            <\/ul>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"ebook-section-soft\">\n    <div class=\"ebook-wrap\">\n      <div class=\"ebook-section-head\">\n        <div class=\"ebook-kicker\">What does the e-book solve?<\/div>\n        <h2>Updated CMDB for dynamic environments<\/h2>\n        <p>\n          The purpose of the CMDB ServiceNow Discovery e-book is to support companies that need to reduce blind spots, increase configuration governance, and improve infrastructure visibility through automation.\n        <\/p>\n      <\/div>\n\n      <div class=\"ebook-grid-3\">\n        <article class=\"ebook-card\">\n          <span class=\"ebook-number\">01<\/span>\n          <h3>Infrastructure complexity<\/h3>\n          <p>Hybrid, multicloud, serverless, and containerized environments increase the speed of change and make operational visibility more challenging.<\/p>\n        <\/article>\n\n        <article class=\"ebook-card\">\n          <span class=\"ebook-number\">02<\/span>\n          <h3>Automated discovery<\/h3>\n          <p>Automation reduces reliance on manual inventory, improves database updates, and helps connect assets, applications, and services.<\/p>\n        <\/article>\n\n        <article class=\"ebook-card\">\n          <span class=\"ebook-number\">03<\/span>\n          <h3>Clarity for IT operations<\/h3>\n          <p>With more reliable data, operations teams gain a better basis for incident management, change management, impact analysis, and prioritization.<\/p>\n        <\/article>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"ebook-section\">\n    <div class=\"ebook-wrap\">\n      <div class=\"ebook-section-head\">\n        <div class=\"ebook-kicker\">Recommended audience<\/div>\n        <h2>Who is this e-book for?<\/h2>\n        <p>\n          This content is recommended for leaders and specialists who need to transform the CMDB into a reliable source for operations, governance, and decision-making.\n        <\/p>\n      <\/div>\n\n      <div class=\"ebook-grid-4\">\n        <article class=\"ebook-card\">\n          <h3>IT leaders<\/h3>\n          <p>For those who need to improve visibility, reduce operational risk, and support executive decisions with reliable data.<\/p>\n        <\/article>\n\n        <article class=\"ebook-card\">\n          <h3>Architecture and operations<\/h3>\n          <p>For teams responsible for infrastructure, applications, dependencies, changes, and service continuity.<\/p>\n        <\/article>\n\n        <article class=\"ebook-card\">\n          <h3>CMDB Owners<\/h3>\n          <p>For professionals who need to improve the quality, coverage, governance, and updating of their configuration database.<\/p>\n        <\/article>\n\n        <article class=\"ebook-card\">\n          <h3>Times ServiceNow<\/h3>\n          <p>For administrators, consultants, and teams working with Discovery, ITOM, ITSM, CSDM, and platform evolution.<\/p>\n        <\/article>\n      <\/div>\n\n      <div class=\"ebook-table-box\">\n        <h3>How to apply the content in practice<\/h3>\n        <p>\n          Use the CMDB ServiceNow Discovery e-book as input for diagnostics, business cases, CMDB roadmaps, discovery strategies, and configuration governance.\n        <\/p>\n\n        <div class=\"ebook-table-wrap\">\n          <table class=\"ebook-table\">\n            <thead>\n              <tr>\n                <th>Challenge<\/th>\n                <th>Impact on operations<\/th>\n                <th>How the e-book helps<\/th>\n              <\/tr>\n            <\/thead>\n            <tbody>\n              <tr>\n                <td>Outdated CMDB<\/td>\n                <td>Low confidence in the data, limited impact analysis, and increased effort in change and incident management.<\/td>\n                <td>It highlights the importance of continuous maintenance and automated discovery.<\/td>\n              <\/tr>\n              <tr>\n                <td>A constantly changing environment<\/td>\n                <td>Assets, applications, and dependencies change faster than manual controls can keep up.<\/td>\n                <td>It explores the need for automation to support multi-cloud, serverless, and containerized environments.<\/td>\n              <\/tr>\n              <tr>\n                <td>Lack of clarity between teams<\/td>\n                <td>Operations, security, architecture, and service desk all work with fragmented views of the infrastructure.<\/td>\n                <td>It shows how a more reliable CMDB improves operational alignment and traceability.<\/td>\n              <\/tr>\n              <tr>\n                <td>Limited Discovery<\/td>\n                <td>Coverage gaps harm inventory, governance, incident management, change management, and risk analysis.<\/td>\n                <td>It connects ServiceNow Discovery to the evolution of configuration visibility and governance.<\/td>\n              <\/tr>\n            <\/tbody>\n          <\/table>\n        <\/div>\n      <\/div>\n\n    <\/div>\n  <\/section>\n\n  <section class=\"ebook-section-soft\">\n    <div class=\"ebook-wrap\">\n      <div class=\"ebook-section-head\">\n        <div class=\"ebook-kicker\">Related content<\/div>\n        <h2>Continue your CMDB and ServiceNow journey.<\/h2>\n        <p>\n          After downloading the CMDB ServiceNow Discovery e-book, move on to content and services that support the diagnosis, planning, and evolution of your CMDB.\n        <\/p>\n      <\/div>\n\n      <div class=\"ebook-related\">\n        <a href=\"\/en\/diagnosis-and-planning-cmdb\/\">\n          <strong>Diagnosis and Planning CMDB<\/strong>\n          <span>Assess maturity, data, processes, ownership, and roadmap for a reliable CMDB.<\/span>\n        <\/a>\n\n        <a href=\"\/en\/itom-services\/\">\n          <strong>ITOM ServiceNow Services<\/strong>\n          <span>Connect Discovery, Service Mapping, events, automation, and proactive operation.<\/span>\n        <\/a>\n\n        <a href=\"\/en\/ebooks\/\">\n          <strong>4MATT E-book Hub<\/strong>\n          <span>Access more materials about ITAM, CMDB, SAM, HAM, ServiceNow, cloud, and security.<\/span>\n        <\/a>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"ebook-faq\">\n    <div class=\"ebook-faq-wrap\">\n      <div class=\"ebook-kicker\">FAQ<\/div>\n      <h2>Frequently asked questions about the e-book<\/h2>\n\n      <div class=\"ebook-faq-list\">\n        <details>\n          <summary>What is the main topic of the CMDB ServiceNow Discovery e-book?<\/summary>\n          <p>The CMDB ServiceNow Discovery e-book covers how to populate and maintain an up-to-date CMDB with the support of ServiceNow Discovery, improving infrastructure visibility and configuration governance.<\/p>\n        <\/details>\n\n        <details>\n          <summary>Why is keeping the CMDB up-to-date important?<\/summary>\n          <p>An updated CMDB improves impact analysis, incident response, change management, security, service continuity, and operational decision-making.<\/p>\n        <\/details>\n\n        <details>\n          <summary>Does the material discuss multicloud environments?<\/summary>\n          <p>Yes. The content takes into account the complexity of modern environments, including multicloud, serverless computing, and containerization.<\/p>\n        <\/details>\n\n        <details>\n          <summary>Is this e-book suitable for those who already use ServiceNow?<\/summary>\n          <p>Yes. The material is especially relevant for companies that use or evaluate ServiceNow, CMDB, ITOM, Discovery, and configuration governance processes.<\/p>\n        <\/details>\n\n        <details>\n          <summary>How do I download the CMDB ServiceNow Discovery ebook?<\/summary>\n          <p>Fill out the form on this page to request a download of the CMDB ServiceNow Discovery ebook and receive access to the content.<\/p>\n        <\/details>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"ebook-cta\">\n    <div class=\"ebook-cta-wrap\">\n      <div class=\"ebook-eyebrow\">Next step<\/div>\n      <h2>Do you want to evolve your CMDB with governance and predictability?<\/h2>\n      <p>\n        4MATT supports your company in the diagnosis, planning, implementation, maintenance, and evolution of CMDB, ServiceNow Discovery, ITOM, and configuration governance.\n      <\/p>\n      <a class=\"ebook-btn-primary\" href=\"\/en\/contato\/\">Speak to a specialist \u2192<\/a>\n    <\/div>\n  <\/section>\n\n<\/main>","protected":false},"excerpt":{"rendered":"<p>Free E-book \u00b7 CMDB ServiceNow Discovery \u00b7 ITOM CMDB ServiceNow Discovery IT Infrastructure Multicloud Configuration Governance Populate and maintain your CMDB with ServiceNow Discovery Download the CMDB ServiceNow Discovery e-book and see how to increase visibility into your IT infrastructure, structure more reliable configuration data, and keep your CMDB up-to-date with automation. \u2026 <a title=\"E-Book: Populate and Maintain Your CMDB with ServiceNow\" class=\"read-more\" href=\"https:\/\/4matt.com.br\/en\/ebook-cmdb-servicenow-discovery\/\" aria-label=\"Read more about the E-Book: populate and maintain your cmdb with servicenow\">Read more<\/a><\/p>","protected":false},"author":217054028,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-1392","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PhhKzJ-ms","_links":{"self":[{"href":"https:\/\/4matt.com.br\/en\/wp-json\/wp\/v2\/pages\/1392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/4matt.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/4matt.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/4matt.com.br\/en\/wp-json\/wp\/v2\/users\/217054028"}],"replies":[{"embeddable":true,"href":"https:\/\/4matt.com.br\/en\/wp-json\/wp\/v2\/comments?post=1392"}],"version-history":[{"count":5,"href":"https:\/\/4matt.com.br\/en\/wp-json\/wp\/v2\/pages\/1392\/revisions"}],"predecessor-version":[{"id":1397,"href":"https:\/\/4matt.com.br\/en\/wp-json\/wp\/v2\/pages\/1392\/revisions\/1397"}],"wp:attachment":[{"href":"https:\/\/4matt.com.br\/en\/wp-json\/wp\/v2\/media?parent=1392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}